Agentforce for Consumer Goods | Pre-Built Skill

Maximize delivery efficiency with visit management.

Automate visit scheduling for quicker delivery. Agentforce quickly prioritizes visits and assigns drivers to reduce out-of-stocks and increase customer satisfaction.

Pre-built Topic | Employee Facing

Automate Visit Scheduling

Overview:
Service reps waste valuable time on manual tasks that don't enhance customer interactions. Automate routine visit scheduling to accelerate product delivery.

Actions Invoked:
Schedule a tour or visit

Data Sources:
CRM, Consumer Goods Cloud

Industry Data Objects Referenced:
Account, Visit

What’s the impact?

Improved Employee Productivity
Reduced Out-Of-Stocks
Increased Customer Satisfaction
Increased Resolution Speed

Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.