Watch the Salesforce Platform Keynote at Dreamforce: "Build and Govern Agentforce and AI Apps"
Watch NowBuild for the future on the Salesforce Platform
Welcome to the bold new future of enterprise AI, powered by the Salesforce Platform. Build every agent and every cloud quickly and safely on one unified metadata platform that integrates your enterprise data, AI, security and privacy, analytics, automation, integration and low code development capabilities.
Empower employees and deliver better customer experiences when you build, customise and secure your Agentforce and Customer 360 on Salesforce. Your future as a service.
Explore the Salesforce Platform
Only the Salesforce Platform brings together Customer 360 + Data + Agents.
Agents
Agentforce
Humans with Agents drive customer success together. Build and customise autonomous Agents to support your employees and customers 24/7.
Data
Data Cloud
Activate all your customer data across Salesforce applications at every touch point, with relevant insights and contextual data in the flow of work.
AI
Einstein
Utilise the world’s #1 AI for CRM and your customer data to create customisable, predictive and generative AI experiences to fit all your business needs safely.
Low Code
Agentforce & AI App Development
Build, customise and deploy your Agentforce and AI apps across your organisation with no code, low code and pro code tools.
Trust
Security & Privacy
Keep your data secure and protected to increase customer trust and navigate compliance.
Flow
Automation
Integrate and connect your systems and automate business processes securely across people, orgs and systems to increase productivity.
Integration
MuleSoft
Connect any data, system or AI model securely. Enhance and seamlessly align CRM apps and agents with integrated metadata.
Analytics
Tableau
Make better decisions every time with an intuitive, AI-powered analytics platform.
Discover how the Salesforce Platform helps customers with speed, scalability and IT cost-efficiency
27
%
faster process
The Salesforce Platform helps IT managers, admins and devs create and automate processes 27% faster.*
1.9T
AI results per week
Salesforce gives IT the scale needed, generating over 2 Trillion AI results a week.**
25
%
decrease in IT costs
Customers report a 25% decrease in IT costs after implementing Salesforce.***
* Salesforce Customer Success Metrics 2022; ** Salesforce Platform Metrics 2023; *** Salesforce Customer Success Metrics 2022
Build, configure and secure your Agentforce and AI apps on the Salesforce Platform.
Agentforce & AI App Development
Low Code Development
Create your Agentforce and AI apps using low code and extend with code to deliver personalised customer experiences.
Testing and Deployment
Build with trust and agility. Ship faster and more safely with Salesforce Application Lifecycle Management.
Developer Ops
Optimise developer collaboration as you build and deploy Agentforce and AI apps with version control, automate workflows and release with confidence using CI tools and the Metadata API.
Data Security and Privacy
Data Security
Keep your sensitive data safe with Salesforce’s suite of industry-leading data security tools.
Privacy and Governance
Simplify data management and stay compliant with ever-changing regulations while maintaining customer trust.
Data Residency
Choose and control local data storage and processing options to improve compliance with regulations around the world.
Read the 3rd edition State of IT Report with insights and trends from over 4,000 IT leaders worldwide.
Salesforce’s solutions have helped us to automate workflows that allow our teams to collaborate more easily, drive value for customers, and fuel our international expansion.
Savinay BerryEVP, Product & Engineering, Vonage
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Salesforce Platform FAQs
An application development platform is a set of tools, frameworks, libraries and services that developers use to build, test, deploy and manage software applications. These platforms provide a comprehensive environment that streamlines the development process and facilitates collaboration among development teams.
An application development platform aims to simplify and accelerate the software development lifecycle, enabling developers to create robust and scalable applications efficiently.
Determining whether your business needs an application development platform involves assessing your specific requirements, goals and the nature of the applications you want to develop. If your business needs customised applications with complex functionality, a development platform can provide tools and frameworks to streamline the development process.
Application development platforms offer various benefits that can enhance the efficiency, speed and overall success of the software development process. Some of the benefits include: faster development time, consistency and standardisation, increased collaboration and team productivity and cost savings.
Choosing the right application development platform involves defining your business requirements, understanding your development team's skills and considering factors like scalability, integration capabilities and security features. If you're looking to democratise app development throughout your organisation and increase efficiency and productivity, you should consider a low-code development platform with integrated data, AI and automation built into leading Salesforce line of business applications across sales, service, marketing, commerce and industries.
Platform Starter starts at $25/user/month. Platform Plus starts at $100/user/month. Each tier includes: customised objects, process automation, Lightning App Builder, AppExchange, identity for employees and customisable reports and dashboards.