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Latest News & Announcements
Automation
Salesforce Introduces New Service Cloud Tools to Help Teams Increase Agent Productivity and Serve Customers Even Better
Salesforce Partners
Salesforce and Workday Form Strategic Partnership, Unveil New AI Employee Service Agent
Digital Transformation
Salesforce Announces Partner Connect for Tech Channel Sales: Real-Time Visibility on Shared Deals Across CRMs
Customer Success
Global Financial Services Leader Principal Financial Group® Uses Salesforce Data Cloud to Help Deliver More Personalized Customer Experiences
Artificial Intelligence
Meet Einstein Service Agent: Salesforce’s Autonomous AI Agent to Revolutionize Chatbot Experiences
Spotlight
Artificial Intelligence
How is Gen AI Changing the World of Data Visualization?
Salesforce Report: Sales Teams Using AI 1.3x More Likely to See Revenue Increase
How Salesforce Is Balancing AI Innovation with Environmental Responsibility
Does AI Have a Sustainability Dilemma? New Research Shows Optimism Despite AI Energy Demands
Salesforce and Workday Form Strategic Partnership, Unveil New AI Employee Service Agent
How Artificial Intelligence Can Help Us Build a More Human Workplace
Meet Einstein Service Agent: Salesforce’s Autonomous AI Agent to Revolutionize Chatbot Experiences
New Salesforce Survey: Most AI Adopters Believe an Open Ecosystem Will Be the Norm in Two Years
Data
How is Gen AI Changing the World of Data Visualization?
Why Unstructured Data Makes AI More Intelligent
New Salesforce Capabilities Bring Unified Data, Relevant AI Insights to Consumer Goods Planning and Execution
Slalom and Salesforce expand partnership to unleash the power of data for customers’ AI transformation
Featured Stats
77% of global workers will eventually trust AI to operate autonomously.
54% of global workers trust humans and AI to do most work tasks together.
63% of global workers say more human involvement would build their trust in AI.
Salesforce in the News
VentureBeat
The future of work: How Salesforce and Workday’s AI alliance will transform your office
Diginomica
Workday and Salesforce partner on AI, Data Cloud and Slack to automate cross-platform processes
Fortune
Want to grow a career in data science? Experts say to keep these ideas in mind
Axios
AI standards, please, tech industry tells NIST