Salesforce Newsroom - Salesforce

Artificial Intelligence

WATCH: How AI Agents are Helping Saks Create Hyper-Personalized Customer Experiences

Oct 03, 2024

Artificial Intelligence

Salesforce’s Agentforce Is Here: Trusted, Autonomous AI Agents to Scale Your Workforce

Oct 29, 2024

Artificial Intelligence

AI Urgency Is Up but U.S. Adoption Is Slowing, Says New Slack Workforce Index

Nov 12, 2024

Agents

WATCH: What’s Driving the Transition to AI Agents?

Nov 07, 2024

Artificial Intelligence

Just 11% of CIOs Have Fully Implemented AI as Data and Security Concerns Hinder Adoption

Oct 15, 2024

Artificial Intelligence

From ‘There’s an App For That’ to ‘There’s an Agent For That’: How AI Is Transforming Our Lives

Oct 28, 2024

Digital Transformation

Salesforce Launches New Top Secret Authorized Government Cloud Offering for U.S. National Security and Intelligence Agencies

Oct 21, 2024

Data

Transforming Marketing Automation: How Salesforce Uses Data Cloud and AI to Increase ‘Speed to Lead’

Oct 09, 2024

Artificial Intelligence

Salesforce Unveils Agentforce–What AI Was Meant to Be

Sep 12, 2024

Artificial Intelligence

Q&A: IDC Analyst Ritu Jyoti on What You Need to Know About AI Agents

Sep 26, 2024

Latest News & Announcements

Agents

Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service

Agentforce Testing Center

Agents

Salesforce Introduces Agentforce Testing Center: First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale

Awards and Recognition

Salesforce Positioned as a Leader in 2024 Gartner® Magic Quadrant™ for Digital Commerce

Awards and Recognition

Slack Named a Leader in IDC MarketScape for Team Collaboration Applications

Artificial Intelligence

Empowering AI Agents: MuleSoft’s Full Lifecycle AsyncAPI Support Now Available

More News & Press

Media Resources

Executive Leadership

Investor Relations

Research Reports

Featured Stories

Artificial Intelligence

From ‘There’s an App For That’ to ‘There’s an Agent For That’: How AI Is Transforming Our Lives

Oct 28, 2024

Artificial Intelligence

How Salesforce Shapes Ethical AI Standards in the Agent Era

AI connected customer insights

Trust

New Research Shows How AI Agents Can Step In as Consumer Trust Slips

Spotlight

Data Cloud Fuels Agentforce & the Next Era of AI

The Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the Next Era of AI

Nov 20, 2024

Agentforce Testing Center

Salesforce Introduces Agentforce Testing Center: First-of-Its-Kind AI Agent Lifecycle Management Tooling for Testing Autonomous AI Agents at Scale

Nov 20, 2024

Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service

Nov 20, 2024

Unity Environmental University Taps Agentforce to Scale Student Recruitment and Enhance Enrollment Experiences

Nov 20, 2024

Agent-Powered Ordering: ezCater Taps Agentforce to Transform Workplace Food Management

Nov 20, 2024

Works embrace AI agents

The Future of AI Agents: Top Predictions & Trends to Watch in 2025

Nov 14, 2024

Brenntag Implements Autonomous AI Agents on its Salesforce Platform as First Customer in Germany

Nov 11, 2024

OpenTable Scales Global Customer Service Fast with Secret Ingredient Agentforce

Nov 07, 2024

Fisher & Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service

Nov 20, 2024

Unity Environmental University Taps Agentforce to Scale Student Recruitment and Enhance Enrollment Experiences

Nov 20, 2024

Agent-Powered Ordering: ezCater Taps Agentforce to Transform Workplace Food Management

Nov 20, 2024

Brenntag Implements Autonomous AI Agents on its Salesforce Platform as First Customer in Germany

Nov 11, 2024

OpenTable Scales Global Customer Service Fast with Secret Ingredient Agentforce

Nov 07, 2024

Honeywell and Salesforce Team Up to Deliver Life Sciences Solutions that Enable Safe and Streamlined Patient Care

Oct 22, 2024

Blue Shield of California, Salesforce Making Prior Authorization as Simple as Using a Credit Card

Oct 21, 2024

Robotic Pool Cleaning Leader Maytronics Makes Waves with Salesforce Personalization

Oct 09, 2024

All Stories

Customer Success

Agent-Powered Ordering: ezCater Taps Agentforce to Transform Workplace Food Management

Nov 20, 2024

Digital Transformation

Unity Environmental University Taps Agentforce to Scale Student Recruitment and Enhance Enrollment Experiences

Nov 20, 2024

Data Cloud Fuels Agentforce & the Next Era of AI

Agents

The Force Behind Agentforce: How Data Cloud Fuels the Customer 360 Platform and the Next Era of AI

Nov 20, 2024

Benioff Keaau Medical Center Donation

Philanthropy

Marc and Lynne Benioff Pledge $25M for New Kea’au Health Center

Nov 19, 2024

Philanthropy

Marc and Lynne Benioff Gift Helps Fund 3,500 Hawai’i Public School Teacher Projects

Nov 18, 2024

Featured Stats

84% of CIOs believe AI will be as significant to businesses as the internet, but 67% are taking a more cautious approach compared to other technologies.

Copy stat CIO AI Trends

Just 11% of CIOs have fully implemented AI as data and security concerns hinder adoption.

Copy stat CIO AI Trends

66% of CIOs believe they’ll see return on investment from AI investments.

Copy stat CIO AI Trends

Marc Benioff, Chair, CEO & Co-Founder

Our vision is bold: to empower one billion agents with Agentforce by the end of 2025. This is what AI is meant to be.

Marc Benioff

Chair, CEO & Co-Founder, Salesforce

From Salesforce Unveils Agentforce–What AI Was Meant to Be

Salesforce in the News

‘I’ve never been more excited about anything’: Why Marc Benioff is all in on AI

Will.i.am’s AI radio station, Agentforce launch zone and more: A look at day 2 of Dreamforce 2024

Salesforce Is a Dark Horse in the AI Race

Autodesk enlists Einstein AI to enhance employee and customer service

Data Cloud

Empower teams to engage customers, at every touchpoint, with relevant insights and contextual data in the flow of work.