Skip to content
A student profile with information on personal details, life events, skill sets, employment details, and relationships.
Agentforce 360 for Education

Create an AI-powered connected campus with Agentforce 360 for Education.

Connect your campus with a deeply unified platform that replaces disconnected point solutions and brings your data, apps, and teams together in one place. With agentic AI and built-in automation, Agentforce 360 for Education empowers institutions to take faster, smarter actions that improve the student and staff experience at scale. Exceed enrollment goals, boost student engagement, grow fundraising, and maximize outcomes for every education journey.

Watch demo Get AI student insights

See how educational institutions do more with Salesforce.

Arizona State University
George Mason University
Texas A&M Foundation
University of East Anglia (UAE)
San Mateo County Community College District
DeVery University Logo
Unity School District logo

Here's what sets Salesforce for Education apart.

5.5 %
increase in student enrollment*
Engage proactively with prospective students and applicants.
15 %
rise in first-year retention rates*
Deliver personalized student support and seamless Service Portal.
10 %
growth in fundraising contributions*
Nuture alumni relationships and unlock a data-driven approach to fundraising.
$ 1.6M
in legacy environment savings*
Save costs and unify trapped data in one, integrated platform.

* Forrester: The Total Economic Impact™ of Salesforce for Education Cloud

See what's new in the education industry.

Connect with students and staff with Agentforce.

With Agentforce for Education - a digital labor platform built for institutions of all sizes - you can resolve prospective student inquires 24/7, boost advisor productivity, and unlock critical donor insights all on one, deeply unified platform.

Discover Agentforce

Explore Education CRM solutions for the entire learner lifecycle.

Leverage the full power of the Agentforce 360 Platform across campus with tailored Education solutions that support your students, faculty, and staff.

Screenshot of a Recruitment and Admissions dashboard

Recruitment and Admissions

Exceed enrollment goals with marketing automation and AI built directly into your CRM. Create more meaningful relationships with holistic data and tailored applicant experiences that spark action. Save time with automated application reviews and a single platform to connect with students, families, and counselors.

Learn more
Screenshot of a Student Success dashboard

Academic Operations

Modernize the entire education experience with a deeply unified platform. With CRM and next-gen SIS capabilities in one place, activate learner data through AI-powered insights. Create intelligent experiences from catalog management to registration that empower students, faculty, and staff now and into the future.

Learn more
Screenshot of a Student Success dashboard

Student Success

Seamlessly connect the student experience and increase retention with a flexible, integrated platform. Power holistic advising, strengthen student engagement, and streamline services to help students reach their goals. Scale your impact with automation and AI built directly into your CRM.

Learn more
Screenshot and Advancement and Alumni Relations dashboard

Advancement and Alumni Relations

Advance the mission of the entire institution with an innovative and connected platform. Engage alumni, streamline fundraising, and optimize operations to drive an institution-wide strategy. Meet the goals of your institution and communities with trusted AI and intelligence.

Learn more
Screenshot of Marketing Cloud for Education dashboard

Communications, Marketing, and Engagement

Deliver more efficient and personalized marketing and communications across your institution. Get to know your students and supporters, personalize engagement across any channel, build lifelong relationships, and optimize your impact with AI and unified data.

Learn more
Laptop showcasing a dashboard for Education Cloud

Lifelong Learning

Accelerate growth with AI-powered engagement that helps you attract and retain lifelong learners. Deliver a modern storefront experience that surfaces relevant course, program, and degree offerings to students. Easily manage corporate partnerships and measure program performance.

Learn more

Explore how institutions of all sizes are using Salesforce for Education.

K-12

Connect your data and teams on a secure, integrated platform to exceed enrollment targets, deliver holistic student support, improve fundraising, and streamline communications.

Learn more
Card icon
A student profile page with an overall progress circle, a scheduling tool, a student timeline, and corresponding tasks.

It all starts with Education Cloud.

Get started with Salesforce faster and maximize impact across your entire institution with Education Cloud.

Learn more Try for free

Extend the power of Salesforce for Education with these related products.

Agentforce for Education

Build and customize autonomous AI agents to support your staff and students 24/7.

Learn more

Marketing Cloud

Make every moment count with data-driven communications delivered throughout the learner lifecycle.

Learn more

Tableau

Boost productivity and decision-making institution-wide with AI-powered analytics.

Learn more

MuleSoft

Integrate all your data, systems, or AI models to transform your institution and drive lifelong value.

Learn more

Data 360

Connect, harmonize, and activate data from any system into a complete view of every constituent.

Learn more

Slack

Bring students, faculty, and staff together to collaborate and engage from anywhere.

Learn more
Connected Student Report cover
Explore global insights from students and staff in our latest Connected Education Report.
Read the report
A smiling woman sitting in front of a computer chats with a support representative.

Maximize ROI with the #1 Success Ecosystem.

From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.

Learn more

Keep up with the latest Education trends, insights, and conversations.

Ready to take the next step with Salesforce for Education?

Start your trial.

Try Education Cloud free for 30 days. No credit card. No installations.

Try for free

Explore Education Cloud.

Elevate the Education Cloud experience with the #1 CRM for learner and institution success.

Learn more

Talk to an Education Cloud expert.

Tell us a bit more so the right person can reach out faster.

Contact us

Salesforce Education CRM FAQ

CRM stands for customer relationship management. CRM in Education enables institutions to manage relationships with all of their customers (including prospective students, current students, alumni, and corporate partners) and connect insights from those interactions into a unified view.

CRM stands for customer relationship management. CRM in Education enables institutions to manage relationships with all of their customers (including prospective students, current students, alumni, and corporate partners) and connect insights from those interactions into a unified view.

CRM is a technology for managing your institution's relationships and interactions with students. Salesforce for Education is a CRM. An LMS is a learning management system for the administration and delivery of courses. LMS data can easily be brought into a CRM for a unified view of every student.

Unlike individual point solutions, which only address a single-use case or challenge, CRM for Education eliminates the pain of having disparate data across a variety of systems. Institutions can deliver personalized experiences throughout the entire Education journey on one, integrated platform.

Institutions of all sizes trust Salesforce for Education to not only deliver exceptional constituent experiences but also to increase staff productivity at scale. In fact, Forrester Consulting highlighted the benefits and ROI of Salesforce for Education for a variety of institutions in this research.

When comparing CRMs, consider whether the solution has the integrations and customizations you're looking for, a reputable user experience and ROI, trusted customer support, and if the solution can grow with your needs. Outline your pain points, compare features, and explore key references.

Salesforce supports Education through technology and philanthropic giving. We help institutions of all sizes thrive via our grants program, Trailhead, and community resources. We're also focused on reducing barriers to learning and the workforce. Learn more about our commitment to Education here.