Salesforce and Google Bring Gemini to Agentforce in Major Partnership Expansion
Customers will be able to unlock new capabilities and models to build and deploy AI-powered agents.
Our partnership gives customers the ability to:
- Choose their AI: The partnership gives businesses the flexibility to choose the best AI models and capabilities for their specific needs
- Handle More Complex Tasks: Agentforce agents will have access to use advanced Gemini models to handle more complex tasks faster
- Leverage Real-Time Insights: Grounding with Google Search via Vertex AI provides real-time insights and context for Agentforce agents to act on the most relevant information
- Enjoy Intelligent Support: Resolve customer inquiries faster with AI-powered features with deep integration across Service Cloud and Google Cloud Customer Engagement Suite
- Optimize for Global Scale: Salesforce products will run on Google Cloud, opening up new possibilities for global businesses to optimize their investments
- Streamline Purchasing: Salesforce products will be available on the Google Cloud Marketplace for seamless buying and billing
Watch Salesforce Data Cloud and Google BigQuery in action
Watch this on-demand recording featuring our Webinar displaying the bi-directional data sharing capabilities between Google BigQuery and Salesforce Data Cloud
Integrations powered by this partnership include:
Data Cloud + BigQuery
Effortlessly integrate and analyze data with Zero Copy, enabling real-time data enrichment to ground Agentforce in all your company and customer data to deliver effective responses and outcomes.
BYOLLM/BYOM + Google Cloud Vertex AI
Streamline AI-driven decision-making by easily accessing and leveraging customer data for quicker ROI on custom AI investments.
Marketing Cloud + Google Analytics 4
Drive customer journeys with GA4 audiences and events, leverage enhanced audience insights from web and mobile data, and integrate Google data into Journey Builder.
Data Cloud + Google Ads
Maximize impact through intelligent customer segment creation, seamlessly integrating unified first-party data for scalable personalized advertising, all while prioritizing security and privacy
Explore these related resources to learn more about the partnership.
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