Customers can now power Agentforce’s Atlas Reasoning Engine with leading Gemini models, and enable connectivity across Workspace and Slack to transform enterprise productivity.
Watch this on-demand webinar to see how Salesforce Data 360’s Zero Copy integration with Google Cloud's BigQuery eliminates data silos and lets you unify data directly in Salesforce without complex or costly replication.
Discover in this one-pager how Salesforce Data 360’s Zero Copy with Google Cloud's BigQuery creates a single source of truth without duplicating data, giving AI agents real-time insights for better sales, service, and marketing.
Manage key Salesforce sales and support tasks, such as creating leads, contacts, and cases, directly within Gemini Apps and Google Workspace Flows.
Connect Slack with Gemini Enterprise to perform real-time federated searches of your messages and files, giving you immediate access to your data.
Enable seamless connectivity and multi agent experiences between Agentforce and Google leveraging Model Context Protocol (MCP) and Agent to Agent Protocol (A2A).
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You can now use Gemini models to power the Atlas Reasoning Engine within Agentforce 360. This expanded model choice allows you to use Gemini's powerful intelligence to solve complex business problems. By utilizing hybrid reasoning, your AI agents will deliver more consistent and accurate results for crucial enterprise workflows.
The partnership deepens the integration of Agentforce 360 with Google Workspace. Employees can access Salesforce applications like Sales Cloud and Service Cloud directly from Google apps like Gmail, Meet, Sheets, and Docs. For example, a salesperson can securely access and view up-to-date CRM data and customer insights through the Gemini app and other Workspace tools they use every day, streamlining decision-making.
Hybrid reasoning is a new feature in Salesforce's Atlas Reasoning Engine that combines the creativity of advanced AI models, like Gemini, with the reliability of your predefined business rules and processes. This is crucial for enterprise use cases because it ensures that AI agents can tackle complex, multi-step tasks while delivering outcomes that are both innovative and consistent with your company's required policies and logic.
Yes. The partnership introduces a new integration that connects Gemini Enterprise with Slack’s Real-Time Search API. This allows users to interact with a dedicated Gemini Enterprise agent directly in the Slack interface, getting instant insights, summaries, and powerful data analysis grounded in your organization's most current conversational data and files within Slack.
The ability to use Gemini models for Agentforce’s Atlas Reasoning Engine is available now. The Zero Copy with Data 360 and BigQuery features for secure data access and sharing are also generally available now. The Service Cloud and Customer Engagement Suite end-to-end contact center solution is scheduled for general availability in H1 2026 (First Half of 2026), with the Data File Federation feature expected in H2 2026 (Second Half of 2026).
