IT Success

Focus on Innovation, Not Infrastructure

IT departments are forced to spend a significant portion of their time on frustrating implementation, maintenance, and upgrade projects that too often don’t add significant value to the company’s bottom line. Increasingly, IT teams are turning to the on-demand, multitenant model to minimize the time spent on lower-value activities and allow IT to focus on strategic activities with greater impact on the business.

Salesforce.com has won over the CIOs of some of the world’s largest organizations—these once-skeptical executives never looked back after experiencing first-hand the host of benefits delivered by the multitenant model:

  • Proven Web-services integration to other technologies
  • World-class service delivery, including scalability, complete disaster recovery, and impressive uptime numbers
  • No hardware or software to install
  • Faster and lower-risk deployment
  • Support for deep customizations
  • Empowered business users
  • Automatic upgrades that don’t impact IT resources
  • Pre-built, pre-integrated apps on the AppExchange
Customer Relationship Survey Result
71% enhanced cross-sell and up-sell opportunities

CIO Strategy How Salesforce.com Can Help
Empower the line of business for growth The Salesforce application provides a complete customer picture across departments via self-service reports and dashboards.
Deliver cost-effective projects with high user adoption TCO is lower than client/server—no hardware, easier and faster customization and deployment, less ongoing maintenance, no-impact upgrades. Salesforce.com also leads the industry in user adoption.
Reduce complexity of IT infrastructure The on-demand Salesforce application and Force.com platform require no hardware or infrastructure.
Faster innovation Everyone benefits immediately from each new release because Salesforce automatic upgrades do not require implementation or re-customization.
 Leverage existing IT investments Force.com is the ideal platform for:

Building new applications (using the skills and tools your developers already have)

Deploying pre-built, on-demand applications (from the AppExchange)

Integrating with existing third-party or internally developed systems (via the Force.com Web Services API)