Publishing

Banish Email Distribution of Content


Most content management systems make it so difficult to publish documents that users resort to emailing them around. Salesforce Content lowers the barriers to sharing information, so your best, most up-to-date materials are readily available for everyone instead of staying locked up in individual email inboxes and on desktops.

  • Broad-Ranging File Support
    Upload all types of content, ranging from Microsoft Office documents and PDFs to podcasts and Webinars.
  • Standard Content Metadata
    Automatically capture standard data on every file that is shared, such as publish date, author, file type, and title. Enrich each piece of content with a description to help users find the documents they need.
  • Tagging
    Associate tags, or keywords, with each piece of content you publish. Keep your tag structure clean with our predictive tagging and easy links to recently used tags.
  • Custom Content Categorization
    Create content categories and capture metadata that is specific to your business. Require publishers to specify whether content is approved for use outside the company, or give them the option to associate materials with a specific product line or competitor. Custom fields can include dates, numbers, text, picklists, or even links to specific Salesforce records.
  • Versioning
    Share updated copies of materials and notify users of new versions through subscriptions. Maintain an archive of all prior document versions, and add comments that highlight the specific changes that were made.