Introducing Agentforce Sales in Slack
Bring AI sales agents, your CRM data, and your business context into the one place your sellers already work. Run your entire revenue motion without ever leaving Slack.
What can Agentforce Sales in Slack do?
Prospect, manage pipeline, and close deals in a seller-first workspace. Agents handle the grind so sellers can focus on what matters: building relationships and closing deals.
Work with sales agents in Slack
Your sales agents work behind the scenes to automatically prioritize leads, progress deals, and surface next steps, while Slackbot acts as every seller's AI assistant to orchestrate it all from one conversation.
Act with complete context
With Slack and Salesforce built as one unified system, data flows instantly between them. Give seller the complete context they need across conversation history, CRM insights, and business data, right where they need it.
Less switching, more selling
Run your entire sales workflow from Slack. Sync every action back to Salesforce automatically, so your pipeline stays current, your forecast stays clean, and your CRM updates itself.
Agentforce Sales in Slack can give you:
76
%
stronger alignment
75
%
better deal visibility
30
%
faster access to deal context
Source: Salesforce Internal Survey, August 2024
Why we created this
Agentforce Sales General Manager Kris Billmaier and Slack General Manager Rob Seaman discuss why they built Agentforce Sales in Slack.
"Almost two-thirds of a seller's week is spent on non-selling tasks, like updating CRM records and prepping for meetings.
Sellers are spending hours bouncing between tools, constantly hunting for context — time that could be spent closing deals and growing the business.
By bringing Agentforce Sales and agents into Slack, we're meeting sellers where they work and giving them the context they need to drive deals forward, faster. Making Salesforce data available in Slack — that's the big unlock for growth."
Executive Vice President and General Manager
Get started with Agentforce Sales in Slack
Learn the basics
Take self-paced trainings on Trailhead.
Connect your org
Existing Agentforce Sales customers can connect Slack for free today.
Talk to an expert
Tell us a bit more so the right person can reach out faster.
Have questions? We have answers.
Agentforce Sales in Slack brings AI sales agents directly into Slack so sellers can prospect, manage pipelines, prep for meetings, and close deals where they already get work done with their teams. Powered by Salesforce MCP, it unifies sales agents, CRM data, and enterprise context in one place.
Sellers get access to all of their permissioned Salesforce data and AI agents without switching tools. Sales activity in Slack auto-syncs to Salesforce, keeping CRM data clean without extra effort. Sellers can even see Slack conversations surfaced in Salesforce, so deal information is complete when you log into your CRM.
Primary users are AEs and SDRs who need to manage deals, work with cross-functional teammates, and update their CRM without leaving Slack. It's also ideal for sales leaders who need a single place to work with their sales teams.
Yes. The Account Management Agent preps sellers for meetings directly in Slack — surfacing account briefs, recent activity, deal blockers, and recommended next steps, all without switching to a browser.
Only Salesforce natively combines CRM, Agentforce, and Slack. Changes sync automatically between platforms, agents are grounded in your CRM and Data 360 data, and Salesforce permissions carry over to Slack automatically.
There are two options for Salesforce customers: an add-on for existing Agentforce Sales (EE or UE) users at $125/user/month, or the full Agentforce 1 Sales Edition at $550/user/month (includes Agentforce, Data 360, Slack, and Tableau). A Flex Credits consumption model is also available. Reach out to our sales team to see what works best for your team.
In Slack, click on your workspace name. Then, go to Tools & Settings and select Manage Salesforce Organizations. Paste in your Salesforce custom domain (found in My Domain settings), choose email or federated ID for user mapping, and hit Request Connection. Back in Salesforce, approve the connection, then activate it.
Watch a tutorial on YouTube.