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Data

From Data to Delight: Why Hyper-Personalisation Is the Future of Business

Discover how hyper-personalisation, powered by AI and big data, is transforming customer experiences and driving business growth.

The future of data is smarter, faster, and more intuitive than ever.

Silvio Savarese

Today's investments in digital automation are laying the groundwork for a future where agents and robots converge in ways that reshape how work gets done.

Three robots surrounded by two people holding a mobile phone and sitting in front of a laptop

Silvio Savarese

The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role…

Ellen Blackburn

The growing financial toll of cyber attacks: Why businesses must take action.

Ellen Blackburn

In an era of skyrocketing data demands, businesses must rethink their storage strategies.

Editors' Picks

1

Dynamic Email Content is What Customers Crave: Here’s How To Deliver

Derek Franks
2

How Pets at Home Bucks the Trend of AI Inaction in Europe

Salesforce EMEA
3

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Patrick Stokes

Featured Series

Sales

Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

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A woman holding a laptop

Learn how to speed up your sales cycle and create more customer loyalty with this methodology.

An illustration of a woman watering a series of growing trees: sales tips.

Paul Bookstaber

Don’t let shrinking budgets and reluctant buyers halt your sales momentum. Use the right sales tactics to keep moving forward — even in tough times.

A man moving elements of an application around on a mobile screen

Meredith Schmidt

We researched entrepreneurs worldwide to find out why they started their business. Their answers will make you start your SMB — today.

Human and robot doing a fist bump

As you consider your career goals for the coming year — whether it’s finding a new job or identifying key development areas for 2025 — one topic stands out as particularly relevant: Artificial Intelligence (AI).

An illustration of AI driving climate action

Naomi Morenzoni

We brought researchers, technology leaders, and experts together to share what we can do to leverage AI for climate action, today.

Illustration of a mascot representing Agentforce on a blue background with marketing elements and icons.

Agentforce allows marketers to forge deeper relationships, from personalised conversations to proactive retention strategies. Here's how.

A woman holding a laptop stepping over a gap

Salesforce EMEA

People are now coming face to face with AI online at every other click.

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Service

Stay ahead of the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.

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People navigating icons representing various features of streaming subscriber services.

Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line.

Four people, two women and two men, stand around a large smartphone displaying a chatbot interface with chat bubbles. This represents business leaders speaking about AI-powered agents.

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

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