Salesforce For Energy & Utilities

Adapt and thrive in a rapidly changing industry.

Reduce costs and simplify operations with Salesforce's CRM solution for Energy Retail, Water & Distribution Network Operators.
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Simplify operations and reduce costs across the energy and utilities journey.

 

Succeed in the water industry.

Become a future-ready, optimised, and innovative water services provider with our platform for operations, workforce, and customer experience.
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Exceed expectations in energy.

Meet evolving customer wants and needs with an elevated customer experience. Scale with industry-specific solutions and easy integrations with current systems.
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Become a leader in sustainability.

Get ahead of the curve with innovations that will grow your business during the energy transition. Gain insights on your carbon accounting with Salesforce.
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Veolia UK puts people and the planet first with Salesforce.

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Frequently Asked Questions.

 

What is CRM in energy?

CRM stands for customer relationship management. CRM software is used in energy and utilities to unify customer service, assets, field engineers, marketing, and more.

Salesforce's CRM can help businesses respond to individual needs, reduce admin time, and deliver outstanding experiences to customers, teams, and stakeholders.

What is Energy and Utilities Cloud from Salesforce?

Energy and Utilities Cloud is Salesforce's industry-specific solution. It's tailored to help the sector take advantage of the changing marketplace and deliver essential services at scale.

With Energy and Utilities Cloud, firms can increase visibility, efficiency, and convenience for customers, partners, and employees.

How can cost of service be reduced?

Salesforce helps companies bring all systems onto a single platform. With information in one place, businesses can serve customers more efficiently.

Unified data can also inform the creation of competitive products. By evolving offerings and improving service, businesses can increase customer acquisition and retention.

 
 
 

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