Agentforce customer stories

Discover how Agentforce transforms your business and brings you into the agentic future. Explore how Agentforce, built on the deeply unified Salesforce Platform, can help you exceed customer expectations, improve employee productivity, and autonomously get work done.

These companies are unleashing
digital labor with Agentforce

Read the Indeed story.

Customer Story

Indeed will speed up hiring with Agentforce’s digital workforce.

Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.

Read the Adobe Population Health story.

Customer Story

Adobe Population Health saves nearly $800,000 annually with Agentforce.

A digital workforce streamlines workflows, boosting efficiency and improving care.

Customer Story

1-800Accountant will resolve 50% of inquiries with Agentforce.

A limitless digital workforce will provide accurate answers to tax questions around the clock.

Read the Capita story.

Customer Story

Capita scales high-volume recruitment with Gen AI and Agentforce.

Learn how Capita will improve candidate engagement and streamline the hiring and recruitment process with Agentforce.

Read the Transcend story.

Customer Story

Transcend offers always-on personalized telehealth with Agentforce.

Digital labor autonomously handles tasks, from enrollment processes to tracking wellness goals.

Read the AAA Washington story.

Customer Story

AAA Washington provides fast, always-on support with Agentforce.

Autonomous agents will dispatch roadside help at scale and keep members informed in real time.

Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalized service for millions.

Read the story.

Customer Story

CentralSquare will scale smarter and drive growth with Agentforce.

The digital labor platform will help qualify and prioritize leads with the most potential for conversion.

Read the Young Drivers story.

Customer Story

Young Drivers gears up to expand globally with Agentforce.

Learn how the digital labor platform will help Young Drivers meet their growing customer demands.

Ready the Vivint story.

Customer Story

Agentforce helps Vivint deliver seamless customer service day and night.

Autonomous agents help customers fix common issues, giving specialists more time for complex cases.

Read the Unity Environmental University story.

Customer Story

Agentforce to help Unity Environmental University grow 4x its enrollment.

An always-on digital labor force will transform student experiences and streamline enrollment.

Read the Wellness Extract story.

Customer Story

Wellness Extract to double sales and speed up service with Agentforce.

An agent-first approach lets Wellness Extract scale instant, personalized supplement education.

Read the Precina story.

Customer Story

Precina revolutionizes diabetes care with Agentforce.

With an agent-first approach, Precina delivers daily, personalized diabetes support at scale.

Read the Secret Escapes story.

Customer Story

Secret Escapes will deliver fast, 24/7 support with Agentforce.

Autonomous agents will deliver on-demand support for travelers — with a personalized touch.

Read the Adecco Group story.

Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Read the Mike Morse Law Firm story.

Customer Story

Mike Morse Law boosts productivity 35% with Salesforce AI insights.

Learn how Sales Cloud and Agentforce will help case managers focus on clients, not paperwork.

Customer Story

Agentforce resolves 80% of visitor issues on the Salesforce Help site.

Agentforce makes self-help service fast and personal. Here’s how.

ezCater

Customer Story

Agentforce will transform ezCater’s customer experience.

Discover how Agentforce will automate customer service to simplify ordering food for the workplace.

Read the Carnegie Learning story.

Customer Story

Carnegie Learning sales teams focus more on selling with Agentforce.

AI-powered summaries and emails help reps focus, close deals faster, and drive growth at scale.

Customer Story

Saks elevates luxury shopping with unified data and AI Service Agents.

See how Agentforce will boost service agent productivity to deliver luxury shopping experiences.

Customer Story

OpenTable boosts customer service with Agentforce.

See how the company boosts productivity for service reps with AI agents and Service Cloud.

Customer Story

Wiley sees 213% return on investment with Salesforce.

Learn how the publisher implemented Agentforce to cut costs and boost productivity.

Customer Story

Kawasaki Engines substantially boosts CSAT scores with Salesforce.

See how unifying data improves team productivity, customer satisfaction, and AI effectiveness.

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