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Agentforce Use Cases
Get inspired with practical, custom use cases across industries, so you can tailor your agents to your business and customer needs.
Get inspired with practical, custom use cases across industries, so you can tailor your agents to your business and customer needs.
See how autonomous agents are transforming work across roles and industries. With Agent Builder, you can easily customize out-of-the-box agents for your business by setting natural language topics, instructions, and actions. Equip your agents with all the data they need to get work done and choose the channels where they operate.
Agentforce will help ezCater transform the way workplaces order and manage food. With Agentforce, we will be able to effectively streamline everything from last-minute order changes to managing dietary preferences through AI-powered agents.
Erin DeCesareCTO, ezCater
Connect with Agentblazers from around the world to skill up on AI, discover use cases, hear from product experts, and more. Grow your AI expertise — and your career.
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An AI agent is more than just intelligent software. It's designed to learn and adapt to user interactions autonomously. This flexibility and continuous learning capability enable it to drive efficiencies while providing increasingly better support and solutions, making digital assistants an invaluable tool for improving customer experiences.
Agentforce enhances customer success by enabling humans and AI agents to work together seamlessly.
With Agentforce, you can build and customize autonomous AI agents to support your employees and customers 24/7, boosting efficiency, scalability, and satisfaction.
Conversational AI enables machines to communicate with humans using natural language, facilitating interactions through chatbots, virtual assistants, and other automated systems to improve customer service and engagement.