Person smiling at a laptop with an Agentforce chat window. The person asks for requisition details linked to a posting. The agent provides details including requisition identifier, expected hire date, state, approval status, vacancy title, requisition type, and related recruitment posting. A blue/purple 3D briefcase icon is also visible.

Agentforce for Public Sector | Pre-built Skill

Optimize recruitment efficiency from search to hire.

Accelerate hiring by helping ensure complete applications and summarizing key details. Identify relevant candidates from past applications and invite them to apply. Let Agentforce handle routine tasks so you can focus on strategic decisions, efficient screening, and faster hiring.

Pre-built Topic | Employee Facing

Accelerate hiring with automated resume summarization.

Overview:
Review resumes faster by automatically helping ensure application completeness and assessing resumes for skills and education. Use Agentforce to give summaries to your recruiters and managers and help them assess candidates more rapidly.

Actions Invoked:
Summarize Application Form, Share Application Form

Data Sources:
CRM Data, CRM Record, Application Data, Applicant Data, HR Information System Data

Industry Data Objects Referenced:
Application Form, Applicant, Job Position, Vetting Procedure, Recruitment Posting

Agentforce chat window showing the agent providing 'Evaluation Complete' application forms and asking if the user wants to save applicant details for future follow-up.

Pre-built Topic | Employee Facing

Use Agentforce to tap into unmined candidate sources.

Overview:
Identify relevant candidates from previous applications who qualify for your current posting and invite them to apply for these positions. Use Agentforce to surface the relevant candidates from a broader pool of applications.

Actions Invoked:
Get Relevant Application Forms, Create Candidate Leads, Send Email to Candidate Leads

Data Sources:
CRM Data, CRM Record, Application Data, Applicant Data, HR Information System Data

Industry Data Objects Referenced:
Application Form, Applicant, Job Position, Vetting Procedure, Recruitment Posting

Recruit better with Agentforce.

Faster hiring

Improved candidate matching

Lower administrative work

Increased pipeline of candidates

Explore other Agentforce and AI use cases.

Engagement – Agentforce Use Case

Learn how AI agent powered public engagement helps public sector organizations improve citizen services, improve regulatory compliance, and increase efficiency.

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Benefit Application Review

Access comprehensive application histories and easily compare versions, enhancing decision-making and streamlining management.

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Identify non-compliant issues and licenses

Inspection Preparation

Get detailed summaries of prior violations and license compliance, ensuring efficient inspections and timely renewals.

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Digital Assessment Generation

Convert paper assessments to digital easily using Salesforce built for public sector.

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Ready to take the next step with Agentforce for Public Sector?

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Try Public Sector Solutions for 30 days with sample data. No credit card, no installations.

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Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.