Leverage agentic skills to proactively identify issues, schedule service appointments, and send email summaries with estimates. Reduce navigation time and automate tasks to enhance proactive maintenance efficiency the help of a pre-built AI agent skill.
Unleash digital labor to transform the end-to-end asset maintenance process. Now an AI agent can help your service teams by summarizing asset telemetry, creating quotes, generating work orders, and drafting email summaries to ensure efficient and effective maintenance operations. The proactive maintenance skill is available out-of-the-box for manufacturing customers, so you can get up and running fast.
Actions Invoked:
Asset Telemetry Summary, Select Service Elements, Create Quote, Create Work Order, Draft or Revise Email
Data sources:
Manufacturing Cloud, Data Cloud for Manufacturing, ERP, Telematics System
Industry Data Objects Referenced:
Asset, Telemetry Data, Work Types, Products, Warranties, Quotes, Quote Line Items, Pricebook, Work Orders, Work Order Line Items, Email
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Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.
