Sellers review details in a business client's customer profile.
Sales

Product or Order Recommendation

Sellers need to be confident recommending relevant products to customers. Now you can automatically get product suggestions based on factors like account, purchase history, and more.

A seller prompts Einstein Copilot for pricing information and receives back the requested pricing and sales data.
Copilot Action: Custom

Get Product Pricing

Overview
Give sellers easy and quick access to product pricing information, along with historical pricing from recent deals, so they can strategise the right price for the deal.

Action Type
Prompt

Object Referenced
Products, Price Books, Opportunities

Data Sources
CRM

How to Use the Action
Invoke the action by typing: "Show me the pricing for " or “what price can we offer "

A Prompt Template Text input window.
Promot Template: Custom

Suggest Next Best Order on the Account

Overview
Sales reps can get a suggested next best order for a specific account, based on previously purchased items, purchase date, and account industry.  

Template Type
Flex  

Object Referenced
Account, Orders, Order Items  

Data Sources
CRM, Flow  

How to Use This Template

  1. Create a new template, using the one shown here, as a base and add your own data.
  2. For Flex type templates, you can deploy the template in a Lightning page, Flow, or Copilot.