Salesforce Live: Asia is almost here – just over one week to go! The event kicks off on Thursday 20 May with an exciting premiere episode hosted by Simone Heng. Following this, there will be live workshops, Trailblazer connections, special guests, and programmes every Thursday, over six action-packed weeks.
At Salesforce Live: Asia, you can learn more about Salesforce Customer 360 and how businesses across Southeast Asia have used the platform to digitally transform.
We’ll also be gathering a host of inspiring Trailblazers. If you want to hear from people who have done amazing things with Salesforce, then Salesforce Live: Asia is for you.
So, where should you start? We’ve selected a few of the highlights from each weekly episode so you can plan your calendar:
Episode 1 – Premiere Episode for all Trailblazers
Keynote – Success from Anywhere
Date: 20 May
Time: 10:00 a.m. – 10:40 a.m. Singapore time
Listen to Salesforce senior executives Sujith Abraham and Cecily Ng discuss how businesses across Southeast Asia have adapted to the all-digital, work-from-anywhere world. You’ll also hear from Cheryl Goh, Group VP of Marketing and Sustainability at regional powerhouse Grab, and Joshua Tan, Head of CRM at NTUC FairPrice, Singapore’s largest retail grocery chain. If you want to know more about how they’ve adapted in the “new normal”, then this session is for you.
Episode 2 – for Service Trailblazers
Date: 27 May
Time: 10:00 a.m. – 11:00 a.m. Singapore time
In this episode for Service Trailblazers, you’ll hear from Adam Geneave, Chief Customer Happiness Officer at AirAsia and Cindy Christian, Head of Digital at United Tractors. Join us to hear how their teams are using technology to deliver seamless support, from anywhere.
Episode 3 – for Sales Trailblazers
Date: 3 June
Time: 10:00 a.m. – 10.55 a.m Singapore time
This episode features Peter Maquera, SVP Enterprise Group at Globe Telecom, Datuk Megat Jalaluddin, Chief Retail Officer from Tenaga Nasional Berhad and Salesforce’s Chief Growth Evangelist, Tiffani Bova. They will discuss how Salesforce has empowered them to transform their sales teams, automate B2B processes, enhance workflows, and adapt during a period of rapid change. Don’t miss it!
Episode 4 – for Small and Fast Growing Business Trailblazers
Date: 10 June
Time: 10:00 a.m. – 10:40 a.m. Singapore time
V-Key, hoolah, and Carousell are fast growing businesses that have successfully navigated this challenging period. In this episode, Stuart Thornton, Co-founder and CEO at hoolah and Raymond Lee, COO at V-Key will share insights on how they’re reinventing, building resilience, and fuelling growth for the coming year. SVP of Growth at Carousell, Penny Cox, talks about the impact of doing well while doing good for the community. This episode is hosted by Dr. Ayesha Khanna, Co-Founder and CEO of ADDO AI, an artificial intelligence (AI) solutions firm and incubator, who shares learnings from her own journey also.
Episode 5 – for Marketers and Digital Experience Trailblazers
Date: 17 June
Time: 10:00 a.m. – 10:40 a.m. Singapore time
In this session, you’ll hear from Amrita Balaji, Senior Manager – Marketing Technology, at Sephora. She’ll share with Jess O’Reilly, Salesforce ASEAN AVP, how companies and brands can connect and engage with their customers in the “always-on” digital world of retail.
Episode 6 – for Admin and IT Trailblazers
Date: 24 June
Time: 10:00 a.m. – 10:55 a.m. Singapore time
Learn more about how building apps is transforming ASEAN businesses, with experts Loh Lik Peng, CEO at Unlisted Collection, customer trailblazer Rameshwar Vyas, CEO at Ranosys Technologies and moderator Sasha Wight, MD and Employee Experience Lead at wrkflow. They look at how businesses can empower employees with new technologies to create unforgettable experiences for their customers. We have a session on how to enhance protection for your data security with Salesforce CTO, Dr .Taher Elgamal. And we chat with Kelly Hoong, Head of Customer Resolutions, about how PETRONAS are leveraging apps to deliver a connected experience for their dealers, that is, their gas stations.
Episode 7 – for Financial Services Trailblazers
Date: 1 July
Time: 10:00 a.m. – 10: 55 a.m. Singapore time
In our final episode, former Channel News Asia presenter Yvonne Chan will talk with Ned Lowe, CTO at Singlife; and with Joyce Gonzalez, EVP & Head – Retail Banking Center at Union Bank of the Philippines. They explore engaging with customers to build moments that delight, what are key enablers in technology for their teams, and what sets them apart as digital-first, innovative businesses.
At Salesforce Live: Asia, there’s something for every role! Have a look through our full agenda to learn more.
Register today and get ready to listen, learn, connect, and be inspired. See you on 20 May – and beyond!
