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Salesforce Staff
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
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Both service and field service organisations are increasing their investment in AI to meet rising customer expectations and unlock revenue-generating opportunities, according to new research from Salesforce’s sixth State of Service report. Gathering insights from over…
Discover what a salary slip or payslip entails, including its importance for managing finances, tax filing, budgeting, and applying for loans.
Optimise sales meeting agendas with a template. Efficiently engage teams, discuss updates, and set clear next steps—maximise time and drive results.
Upselling is a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase.
Creating an organisational structure is critical for SME success. Here’s how to get the most out of your small business departments.
Sales and marketing alignment is critical, learn about 9 steps to achieving alignment and more from Salesforce.
Discover the 10 must-have skills every sales manager needs to succeed in 2024 and beyond.
Explore how BPO customer service transforms business strategies and enhances client interactions for improved satisfaction.
Read this blog to understand what an ERP system is?, the difference between ERP & CRM, and the benefits of integrating an ERP with Salesforce.