Salesforce
Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, voice, and artificial intelligence—to connect to their customers in a whole new way. They are coming to us as their trusted advisor, and together we are transforming their businesses around the customer.
Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success.
Even amidst a pandemic, there are sales reps who are performing well and having great customer relationships. Here’s what they are doing right.
Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations.
Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos.
Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check.
More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment.
Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and incredible guests in the Dreamforce to You Keynote.
Customers expect personalised engagements and recommendations from sales representatives. Here’s how AI can give sales reps insights into customer expectations and help sales reps make more effective decisions.
Today's ultra-connected customers expect service delivered on their terms. Here’s how WhatsApp can help businesses be there for customers in their moments of need.