Salesforce

My Background

Salesforce is the #1 CRM, bringing companies and customers together in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, blockchain, voice, and artificial intelligence—to connect to their customers in a whole new way. They are coming to us as their trusted advisor, and together we are transforming their businesses around the customer.

Salesforce

September 30, 2020

We’re honoured to work with ItsRainingRaincoats as part of our volunteer time off (VTO) and by providing Salesforce Care.

Marketing Funnels and Customer Journey Maps: Two Buzzwords You Need to Know

Salesforce

August 20, 2018

Marketing funnels and customer journeys are similar ideas, and some people new to the business may think the terms are interchangeable. However, they actually mean different things.

Marketing

5 Customer Feedback Strategies That Work

Salesforce

June 19, 2017

When you get the details right, customer feedback will appear less of an added burden and more like the extra touch of personal attention that reinforces why a customer chose to do business with your firm in the first place.

10 Must-Have Communication Skills for Business Success

Salesforce

June 9, 2015

Great communication separates a good business from a great one. In this post, we discuss key ways to review and improve the way your team communicates internally and externally.

Social