Salesforce

Tools that free up agents to keep customers satisfied can have a direct impact on contact centre revenue.

How to ensure your IT investment pays off? Follow these six steps to gain the most value and return on that investment.

Salesforce has always been committed to workforce development programmes focused on training, reskilling, and helping people get hired for the jobs of the future. Read more on its collaboration with The Institute of Technical Education (ITE) in Singapore.

Drive efficient growth by wowing your customers. These engagement strategies will put the customer at the heart of everything you do.

Sales is a tougher job than it used to be. The good news is that there are things you can do today that will help you increase productivity.

Learn how Finnomena Group and Central Group improve business efficiency through automation.

Salesforce Live: Asia brought the best of Dreamforce right to you. Watch Salesforce Live: Asia on demand for our amazing showcase. Together, we’ll learn, be inspired, and discover new ways of working.

Sales teams are being asked to do more with less. So how do sales leaders cut costs without compromising efficiency? The answer — automation

With Slack, organisations can combine technology with a human touch to create an engaging and enhanced employee experience, leading to an excellent customer experience as well.

Find out how PETRONAS is making the move from a product-centric business to one that’s customer focused.