
Salesforce
Salesforce is the #1 AI CRM, bringing companies and customers together in the digital age. We're immersed in the world of customer relationship management, helping businesses unlock the full potential of their data and connect with their customers in more meaningful ways. Whether it’s using AI to improve service or streamlining sales processes, we're passionate about the tools and strategies that help our customers succeed in the digital age.
We teach our readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organizational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.
When we're not typing away at our keyboard, we're likely exploring new places, indulging in our hobbies, or geeking out over the latest tech innovations. We’re also passionate about giving back, dedicating our time and resources to volunteer opportunities in our region for positive change.

Dreamforce 2022 inspired the whole Salesforce community to come together on the path to net zero.
Artificial Intelligence has the potential to completely transform the way you do business. Every department will see immediate benefits.
The latest State of Service report shows that the role of the service agent has evolved into a cornerstone of a successful organisation.
The L’OCCITANE Group's APAC CIO reflects on the state of commerce and shares how the business is responding to customer needs.
The quality of customer service your brand offers on social media can make a huge difference to customer sentiment and loyalty. Find out how on our blog.
Learn, connect, and be inspired at Dreamforce, Salesforce’s annual software conference. Find out how you can join the fun wherever you are.
The MEDDIC sales process works best in B2B environments, helping sales teams optimise their effort and time so they can maximise their revenue potential.
Learn how Salesforce Customer 360 gives all your teams a single, shared view of your customer, enabling them to meet customer needs better.
See what matters most to customers in our infographic highlighting the latest customer experience trends.