What are soft skills, and why are they crucial for professional success? Learn more with Salesforce.
Move over, spreadsheets. The modern CFO is taking on more leadership responsibilities at companies.
Salesforce and Forrester Consulting evaluated the use of CRM across industries to understand how businesses are evolving to become more customer-centric.
Customer-centric organisations have silos, too. This post explores how businesses can bring the right processes to life, and have clear designations of who’s doing what.
