CRM

Here’s how you can use Salesforce to build an integrated real estate CRM for tenant management in five steps.

Digital technologies such as CRM for financial services are key to creating personalised experiences in banking and insurance.

It’s time to expand experience KPIs. Learn how to get the most value from your CRM with four customer-centric tips for measuring success.

The Winter ’22 Release preview connects customers, employees, and partners with the conversations, apps, and data that powers their work. 

Ready to grow? MuleSoft uses APIs to work with Salesforce, Slack, Tableau, and more to create the connected experiences you want — fast.

Here’s how teams in the APAC region use CRM, the key challenges they face, and opportunities for businesses to maximise their use of CRM.

Digital transformation is key to post-pandemic business growth. Salesforce and the Singapore Business Federation show small businesses how.

We explore the basics of CRM and look at how cloud-based CRM technology has become a crucial tool for sales teams.

Salesforce and Forrester Consulting evaluated the use of CRM across industries to understand how businesses are evolving to become more customer-centric.