Putting customers at the heart of everything you do is a key component of retail banking success. Here are five ways to build this customer-centricity.
Social selling is an important part of the overall sales and marketing mix. Here’s how salespeople can succeed with social selling.
Cecily Ng from Salesforce shares how to solve customers’ business problems with data and build meaningful relationships that last.
High-performing sales teams commit to a people-first sales culture that prioritises collaboration over self interest. Learn more.
Wendy Walker, Senior Director Marketing Asia Pacific at Salesforce, shares how marketers can spearhead equality and empathetic engagement.
Service teams are measuring how much work it takes for a customer to get the information they need. Here's how to improve customer effort score.
Learn how two companies in Asia accelerated digital transformation during the COVID-19 pandemic and reimagined brand experiences for customers and employees.
Eight Salesforce leaders predict what’s in store for the retail industry in 2021 and beyond.
