Service Cloud AI Is Here and It’s Rewriting the Way Call Centres Work Rahul Gupta December 20, 2021 Learn about the six ways AI can be used in call centres to optimise employee efficiency and drive customer satisfaction. Einstein Service Artificial Intelligence Marketing Responsible AI in Marketing: Embedding Ethics by Design Kathy Baxter March 24, 2021 Openness about how you develop AI models and giving customers control over their data are two ways to embed ethics in marketing automation. B2B Marketing Einstein Marketing Automation Sales From Push To Personalisation, How AI Is Transforming Sales Salesforce November 3, 2020 Customers expect personalised engagements and recommendations from sales representatives. Here’s how AI can give sales reps insights into customer expectations and help sales reps make more effective decisions. Sales Cloud Einstein Sales Artificial Intelligence What Is Predictive Analytics? Allison Witherspoon June 2, 2020 Learn more about what predictive analytics is, how it works, and how it can help your business succeed. CEO Owner Analytics Einstein
Service Cloud AI Is Here and It’s Rewriting the Way Call Centres Work Rahul Gupta December 20, 2021 Learn about the six ways AI can be used in call centres to optimise employee efficiency and drive customer satisfaction. Einstein Service Artificial Intelligence
Marketing Responsible AI in Marketing: Embedding Ethics by Design Kathy Baxter March 24, 2021 Openness about how you develop AI models and giving customers control over their data are two ways to embed ethics in marketing automation. B2B Marketing Einstein Marketing Automation
Sales From Push To Personalisation, How AI Is Transforming Sales Salesforce November 3, 2020 Customers expect personalised engagements and recommendations from sales representatives. Here’s how AI can give sales reps insights into customer expectations and help sales reps make more effective decisions. Sales Cloud Einstein Sales
Artificial Intelligence What Is Predictive Analytics? Allison Witherspoon June 2, 2020 Learn more about what predictive analytics is, how it works, and how it can help your business succeed. CEO Owner Analytics Einstein