Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success.
Even amidst a pandemic, there are sales reps who are performing well and having great customer relationships. Here’s what they are doing right.
Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos.
More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment.
Eighty-two percent of customers agree a company’s trustworthiness matters more than it did a year ago. Learn more from our 2020 State of the Connected Customer report.
Learn how 2,300+ small and medium-sized businesses worldwide have shifted their business operations amidst the pandemic.
We spoke with 1,000 marketers about how they’re responding to the new growth mandate, the challenges they’re facing with data integration and analysis, and more.
The Salesforce ecosystem can generate job growth, even during the pandemic. Learn how that’s possible and why employees need to reskill to benefit from this growth.
