Customer Experience How Brands Deliver Delightful Customer Experiences Consistently Salesforce July 28, 2021 Customers expect great experiences from brands. Here’s how brands can use data and technology to meet them. Customer Experience Retail Customer Relationships 8 Retail Trends and Predictions for 2021 Rob Garf February 16, 2021 Eight Salesforce leaders predict what’s in store for the retail industry in 2021 and beyond. Research Retail Retail Insights Retail Insights 5 Ways Retailers Can Innovate and Stay Relevant Amidst COVID-19 Jess O'Reilly June 30, 2020 As retailers reopen amidst the new normal, they must continue to listen to their customers and engage them. Here are five ways to innovate and stay relevant. Innovation Retail Retail Insights Commerce The New Retail Customer Experience: 4 Ways Shopping Has Evolved Rob Garf April 24, 2020 Here's how retailers can respond to dramatic shifts in category preferences, channel preferences, and consumer shopping behavior. Customer Experience Customer Satisfaction Ecommerce
Customer Experience How Brands Deliver Delightful Customer Experiences Consistently Salesforce July 28, 2021 Customers expect great experiences from brands. Here’s how brands can use data and technology to meet them. Customer Experience Retail
Customer Relationships 8 Retail Trends and Predictions for 2021 Rob Garf February 16, 2021 Eight Salesforce leaders predict what’s in store for the retail industry in 2021 and beyond. Research Retail Retail Insights
Retail Insights 5 Ways Retailers Can Innovate and Stay Relevant Amidst COVID-19 Jess O'Reilly June 30, 2020 As retailers reopen amidst the new normal, they must continue to listen to their customers and engage them. Here are five ways to innovate and stay relevant. Innovation Retail Retail Insights
Commerce The New Retail Customer Experience: 4 Ways Shopping Has Evolved Rob Garf April 24, 2020 Here's how retailers can respond to dramatic shifts in category preferences, channel preferences, and consumer shopping behavior. Customer Experience Customer Satisfaction Ecommerce