Sales Want Your Business to Be More Efficient? AI Can Help Salesforce October 18, 2022 Artificial Intelligence has the potential to completely transform the way you do business. Every department will see immediate benefits. Future of Work Marketing Automation Service Customer Service Automation and Efficiency Are at the Heart of Customer Service Trends Salesforce October 11, 2022 The latest State of Service report shows that the role of the service agent has evolved into a cornerstone of a successful organisation. Service Customer Relationships How to Turn Social Media into a Powerful Customer Service Tool Salesforce September 23, 2022 The quality of customer service your brand offers on social media can make a huge difference to customer sentiment and loyalty. Find out how on our blog. Data Culture Service Customer Relationships Service Cloud Intelligent Triaging and Automated Routing: How Service Cloud Enables Faster, Better Customer Servicing Salesforce April 27, 2022 Service Cloud uses triage and automated routing features to help customer service teams efficiently and quickly resolve issues. Learn more. Customer Service Service Customer Relationships Reports The 8 Rules of Service Leadership Salesforce Staff March 30, 2022 Service leaders are a key part of any organisation. Check out our latest blog to find out why service leaders can make or break a business. Leadership Service Reports Customer Satisfaction What Can and Can’t Be Automated in Customer Service? Abhay Kacker March 17, 2022 Automation can help boost your customer service in many ways, but isn’t always the solution. Here is what can and can’t be automated. Customer Service Service Customer Relationships Marketing How CRM Helps Small and Medium Businesses Win Customers Salesforce February 24, 2022 CRM will help you deliver better sales, marketing, and service. Find out how CRM can help your business win more customers. Sales CRM Service Marketing Get To Know the Spring ’22 Release Alison Yellen February 23, 2022 Spring ’22 Release (product release) is now generally available. Maximise your Salesforce ROI with the hundreds of new features and updates. Commerce Marketing Sales Customer Experience 3 Ways Technogym Thailand Provides Exceptional Customer Experience Nichola Palmer January 28, 2022 Here’s how Technogym Thailand’s mobile workforce delivers seamless and personalised customer experiences, in spite of COVID-19 restrictions. Customer Story Customer Service Salesforce Cms Digital Transformation Hybrid Work: How OfficeMate Supports Its Customers to ‘WorkAnywhere’ Nichola Palmer January 18, 2022 Office supplies provider OfficeMate created a customer-centric service journey that meets changing customer needs. Learn more. Salesforce Cms Trailblazer Story Service
Sales Want Your Business to Be More Efficient? AI Can Help Salesforce October 18, 2022 Artificial Intelligence has the potential to completely transform the way you do business. Every department will see immediate benefits. Future of Work Marketing Automation Service
Customer Service Automation and Efficiency Are at the Heart of Customer Service Trends Salesforce October 11, 2022 The latest State of Service report shows that the role of the service agent has evolved into a cornerstone of a successful organisation. Service
Customer Relationships How to Turn Social Media into a Powerful Customer Service Tool Salesforce September 23, 2022 The quality of customer service your brand offers on social media can make a huge difference to customer sentiment and loyalty. Find out how on our blog. Data Culture Service Customer Relationships
Service Cloud Intelligent Triaging and Automated Routing: How Service Cloud Enables Faster, Better Customer Servicing Salesforce April 27, 2022 Service Cloud uses triage and automated routing features to help customer service teams efficiently and quickly resolve issues. Learn more. Customer Service Service Customer Relationships
Reports The 8 Rules of Service Leadership Salesforce Staff March 30, 2022 Service leaders are a key part of any organisation. Check out our latest blog to find out why service leaders can make or break a business. Leadership Service Reports
Customer Satisfaction What Can and Can’t Be Automated in Customer Service? Abhay Kacker March 17, 2022 Automation can help boost your customer service in many ways, but isn’t always the solution. Here is what can and can’t be automated. Customer Service Service Customer Relationships
Marketing How CRM Helps Small and Medium Businesses Win Customers Salesforce February 24, 2022 CRM will help you deliver better sales, marketing, and service. Find out how CRM can help your business win more customers. Sales CRM Service
Marketing Get To Know the Spring ’22 Release Alison Yellen February 23, 2022 Spring ’22 Release (product release) is now generally available. Maximise your Salesforce ROI with the hundreds of new features and updates. Commerce Marketing Sales
Customer Experience 3 Ways Technogym Thailand Provides Exceptional Customer Experience Nichola Palmer January 28, 2022 Here’s how Technogym Thailand’s mobile workforce delivers seamless and personalised customer experiences, in spite of COVID-19 restrictions. Customer Story Customer Service Salesforce Cms
Digital Transformation Hybrid Work: How OfficeMate Supports Its Customers to ‘WorkAnywhere’ Nichola Palmer January 18, 2022 Office supplies provider OfficeMate created a customer-centric service journey that meets changing customer needs. Learn more. Salesforce Cms Trailblazer Story Service