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Read about how to use customer service chatbots to handle simple tasks and free up your service teams to work on more complex problems.
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Learn how collaboration between sales and service can contribute to better customer experiences and improve sales performance.
Discover four ways Slack helps your service organisation deliver faster, more streamlined support to help grow loyalty.
Read these insights from about 7,000 service professionals worldwide, on how to train and equip customer service teams for success.
