Service 3 Easy Steps to Pick the Best AI Chatbot for Your Business Jill Wagner June 27, 2024 AI chatbots aren’t one-size-fits-all — and there are a lot of options. Here’s what you need to know to choose the right one for your business. Service Cloud CRM Data Artificial Intelligence What’s Next for ASEAN Businesses in 2024? Sujith Abraham December 7, 2023 Sujith Abraham, SVP and General Manager for Salesforce ASEAN shares his top 4 predictions that will shape the course of ASEAN’s dynamic business landscape in the upcoming year. Data Management Thought Leadership Customer Relationships Commerce Automate Your Customer Data and Help Your Commerce Business Grow Chris Jordan December 8, 2022 Commerce organisations rely on huge amounts of data. The only way to maintain sustainable growth is through automation. Commerce Cloud Data Culture Thought Leadership Sales 3 Ways to Take Your Permission-Based Selling Strategy to the Next Level Cecily Ng September 21, 2022 Optimise your permission-based selling process with these expert tips. Plus, find out how you can speed up the process. Leadership Thought Leadership Digital Transformation How Salesforce Partners Can Guide Your Digital Transformation Journey Latika Minocha June 17, 2022 What’s the secret to a successful digital transformation? Not doing it alone! The journey is long, but it’s easy with the right partner. Future of Work Thought Leadership Marketing Measure What Matters Most — Which Marketing Metrics Should You Focus On? Chris Jordan June 15, 2022 With the proliferation of data sources, how do marketers know where to focus? Chris Jordan suggests measuring what you want to improve. Digital Transformation Future of Work Thought Leadership Marketing 98% of Marketers Measure Success Based on Data Privacy Changes Salesforce May 9, 2022 Salesforce has published brand new insights on the future of digital marketing in the new Marketing Intelligence Report. Digital Marketing Research Thought Leadership Customer Relationships How Do We Make Customer Centricity More Than a Tagline? Leandro Perez April 26, 2022 Leandro Perez and Brian Solis discuss what it truly means to be a customer centric business and how to make customer centricity a reality. Customer Experience Customer Service Thought Leadership Marketing How To Build Thriving Slack Communities for Marketers Guilda Hilaire December 29, 2021 Slack is a powerful tool for cultivating community in your company and beyond. Here’s how to build communities the right way. Collaboration Digital Marketing Future of Work Future of Work The Future of Commerce – Connected Data, Headless, and More Jon Feldman December 22, 2021 Salesforce Commerce Cloud EVP and GM Lidiane Jones explains the newest commerce trends and what businesses need to do to keep up. Commerce Commerce Cloud Future of Work
Service 3 Easy Steps to Pick the Best AI Chatbot for Your Business Jill Wagner June 27, 2024 AI chatbots aren’t one-size-fits-all — and there are a lot of options. Here’s what you need to know to choose the right one for your business. Service Cloud CRM Data
Artificial Intelligence What’s Next for ASEAN Businesses in 2024? Sujith Abraham December 7, 2023 Sujith Abraham, SVP and General Manager for Salesforce ASEAN shares his top 4 predictions that will shape the course of ASEAN’s dynamic business landscape in the upcoming year. Data Management Thought Leadership Customer Relationships
Commerce Automate Your Customer Data and Help Your Commerce Business Grow Chris Jordan December 8, 2022 Commerce organisations rely on huge amounts of data. The only way to maintain sustainable growth is through automation. Commerce Cloud Data Culture Thought Leadership
Sales 3 Ways to Take Your Permission-Based Selling Strategy to the Next Level Cecily Ng September 21, 2022 Optimise your permission-based selling process with these expert tips. Plus, find out how you can speed up the process. Leadership Thought Leadership
Digital Transformation How Salesforce Partners Can Guide Your Digital Transformation Journey Latika Minocha June 17, 2022 What’s the secret to a successful digital transformation? Not doing it alone! The journey is long, but it’s easy with the right partner. Future of Work Thought Leadership
Marketing Measure What Matters Most — Which Marketing Metrics Should You Focus On? Chris Jordan June 15, 2022 With the proliferation of data sources, how do marketers know where to focus? Chris Jordan suggests measuring what you want to improve. Digital Transformation Future of Work Thought Leadership
Marketing 98% of Marketers Measure Success Based on Data Privacy Changes Salesforce May 9, 2022 Salesforce has published brand new insights on the future of digital marketing in the new Marketing Intelligence Report. Digital Marketing Research Thought Leadership
Customer Relationships How Do We Make Customer Centricity More Than a Tagline? Leandro Perez April 26, 2022 Leandro Perez and Brian Solis discuss what it truly means to be a customer centric business and how to make customer centricity a reality. Customer Experience Customer Service Thought Leadership
Marketing How To Build Thriving Slack Communities for Marketers Guilda Hilaire December 29, 2021 Slack is a powerful tool for cultivating community in your company and beyond. Here’s how to build communities the right way. Collaboration Digital Marketing Future of Work
Future of Work The Future of Commerce – Connected Data, Headless, and More Jon Feldman December 22, 2021 Salesforce Commerce Cloud EVP and GM Lidiane Jones explains the newest commerce trends and what businesses need to do to keep up. Commerce Commerce Cloud Future of Work