Marketing 5 Ways Sansiri Creates a Cohesive Customer Journey Nichola Palmer November 29, 2021 Thailand-based property developer Sansiri is using digital marketing transformation to create a cohesive customer journey. Customer Experience Customer Journeys Marketing Personalization Customer Experience 4 Disciplines to Put Organisations on the Path to Customer Centricity Pierce Quek November 23, 2021 Not all digital transformation projects deliver their targeted outcomes. Here’s what you can do to ensure your project transforms customer experiences. Digital Transformation Trailblazer Story Customer Relationships Customer Experience How PLDT Global Personalises Customer Care Using Heroku Nichola Palmer November 12, 2021 Learn how PLDT Global has unlocked its customer data to up level customer care. Customer Service Trailblazer Story Service Digital Transformation Why Slack Is a Sales Team’s Secret Weapon To Growing Revenue Salesforce November 5, 2021 Here’s how you can use Sales Cloud 360 and Slack to open up new ways to close sales deals fast. Drive sales growth now, and in the future. Sales Cloud Digital Transformation Sales Customer Experience Why It’s Time To Redefine Customer Experience in Financial Services Andrew Brandman October 20, 2021 The financial services industry needs to get more personal with customers in order to excel in the new normal. Here’s why. Financial Services Personalization Trailblazer Story Business As A Platform For Change The Dreamforce 2021 Magic Lives On — On Salesforce+ Salesforce October 8, 2021 Dreamforce 2021 might be over, but you watch it on demand at Salesforce+. Here are some of the highlights of Dreamforce 2021. Dreamforce Future of Work Public Sector Sales Three Sales Lessons We Can Learn from 2021 Salesforce September 22, 2021 How can sales teams finish the year on the front foot, and how can they prepare for a successful 2022? Industry leaders share their advice. Corporate Culture Sales Trailblazer Story Digital Transformation Using Technology To Scale and Grow Small & Fast-Growing Businesses Salesforce August 26, 2021 Get top tips for success from our recent Salesforce Live: Asia episode for Small & Fast-Growing Business Trailblazers. Trailblazer Story Small Business Customer Relationships How AFDigital Tracks Wellness & Improves Employee Experience With Data Nichola Palmer August 19, 2021 Philippines-based AFDigital is using data to build deeper human connections with its employees and customers. Learn how. Commerce Cloud 6 Ways Toys“R”Us Is Bringing the Magic of Its Stores to Online Shoppers Nichola Palmer August 12, 2021 Find out how the leading toy retailer provides a unified commerce experience tailored to the needs of consumers across Asia. Digital Transformation Ecommerce Retail
Marketing 5 Ways Sansiri Creates a Cohesive Customer Journey Nichola Palmer November 29, 2021 Thailand-based property developer Sansiri is using digital marketing transformation to create a cohesive customer journey. Customer Experience Customer Journeys Marketing Personalization
Customer Experience 4 Disciplines to Put Organisations on the Path to Customer Centricity Pierce Quek November 23, 2021 Not all digital transformation projects deliver their targeted outcomes. Here’s what you can do to ensure your project transforms customer experiences. Digital Transformation Trailblazer Story Customer Relationships
Customer Experience How PLDT Global Personalises Customer Care Using Heroku Nichola Palmer November 12, 2021 Learn how PLDT Global has unlocked its customer data to up level customer care. Customer Service Trailblazer Story Service
Digital Transformation Why Slack Is a Sales Team’s Secret Weapon To Growing Revenue Salesforce November 5, 2021 Here’s how you can use Sales Cloud 360 and Slack to open up new ways to close sales deals fast. Drive sales growth now, and in the future. Sales Cloud Digital Transformation Sales
Customer Experience Why It’s Time To Redefine Customer Experience in Financial Services Andrew Brandman October 20, 2021 The financial services industry needs to get more personal with customers in order to excel in the new normal. Here’s why. Financial Services Personalization Trailblazer Story
Business As A Platform For Change The Dreamforce 2021 Magic Lives On — On Salesforce+ Salesforce October 8, 2021 Dreamforce 2021 might be over, but you watch it on demand at Salesforce+. Here are some of the highlights of Dreamforce 2021. Dreamforce Future of Work Public Sector
Sales Three Sales Lessons We Can Learn from 2021 Salesforce September 22, 2021 How can sales teams finish the year on the front foot, and how can they prepare for a successful 2022? Industry leaders share their advice. Corporate Culture Sales Trailblazer Story
Digital Transformation Using Technology To Scale and Grow Small & Fast-Growing Businesses Salesforce August 26, 2021 Get top tips for success from our recent Salesforce Live: Asia episode for Small & Fast-Growing Business Trailblazers. Trailblazer Story Small Business Customer Relationships
How AFDigital Tracks Wellness & Improves Employee Experience With Data Nichola Palmer August 19, 2021 Philippines-based AFDigital is using data to build deeper human connections with its employees and customers. Learn how.
Commerce Cloud 6 Ways Toys“R”Us Is Bringing the Magic of Its Stores to Online Shoppers Nichola Palmer August 12, 2021 Find out how the leading toy retailer provides a unified commerce experience tailored to the needs of consumers across Asia. Digital Transformation Ecommerce Retail