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Service Everything You Need to Know About AI in Customer Service Meagan Meyers May 7, 2024 How can you do more with less in customer service? The answer is AI. Here’s what you need to know to set up for success. Service Cloud Trailheadx Service
Careers 13 Trailhead Badges for Your Best Start To 2021 Megan Petersen January 5, 2021 Salesforce admins are using Trailhead to reinforce their CVs and build in-demand skills. Megan Petersen shares top badges to earn as you prepare for 2021. Practical Tips Future of Work Trailheadx
Innovation What Is Blockchain Technology and Why Does It Matter? Antonio Figueiredo March 25, 2020 Get the Salesforce perspective on blockchain technology — it's set to alter how we share, authenticate, and transmit information. High Tech Leadership Insights IT