Customer Journeys 5 Ways to Measure Customer Experience And Drive Growth Salesforce April 12, 2023 With a combination of metrics, customer feedback and data, business leaders can improve customer experience and boost productivity. Salesblazer 7 Winning Steps for Effective Objection Handling Marcus Chan April 11, 2023 Marcus Chan, sales coach and president of Venli Consulting Group, details the most common sales objections and his unique formula for handling them. Sales Salesblazer Sales Cloud Marketing Cloud What ‘Real-Time Marketing’ Means? And How Can it Wow Your Customers? Salesforce April 6, 2023 Marketers know it’s important to reach customers in “real time.” But what does “real time” really mean when it comes to marketing? Marketing Marketing Cloud Service Cloud Scale Service Efficiency To Reduce Costs And Grow Customer Loyalty Salesforce April 5, 2023 Customer service can be a revenue generator rather than a business cost. Investing in technology to drive service efficiency can help maximise ROI. Service Cloud Infographics Sales Cloud 4 Ways to Make AI the New Team Member Your Sales Reps Will Love Salesforce March 27, 2023 With the right approach, even the most sceptical sales team can be won over by artificial intelligence (AI). Digital Transformation Service Cloud 3 Service Investments To Help You Thrive In an Uncertain Economy Brenda Bown March 17, 2023 Trying to figure out how to guide your business through an uncertain economy? Start by investing in customer support. Service Customer Story How HEPMIL Media Group Drives Efficient Growth With Real-Time Data Nichola Palmer March 15, 2023 HEPMIL Media Group helps global brands achieve social media success across Southeast Asia with real-time, data-based insights powered by Salesforce. Future of Work How to Close More Sales Deals While Saving Time and Costs Salesforce March 8, 2023 In today’s economy, sales leaders need to maximise efficiency and cut costs. Achieving success now will need teams to sell smarter, not harder. Future of Work Customer Relationships How To Improve Customer Focus: 6 Tips and Strategies Vala Afshar March 6, 2023 This is our step-by-step guide to create a more customer-focused culture in your organisation. Customer Relationships Trailblazer Story Want a Golden Hoodie? ASEAN Trailblazer Shibu Abraham shares top tips Nichola Palmer March 2, 2023 When he stepped on stage at Dreamforce, Shibu Abraham had no idea what was waiting for him. Here’s the story of how he was awarded a Golden Hoodie.
Customer Journeys 5 Ways to Measure Customer Experience And Drive Growth Salesforce April 12, 2023 With a combination of metrics, customer feedback and data, business leaders can improve customer experience and boost productivity.
Salesblazer 7 Winning Steps for Effective Objection Handling Marcus Chan April 11, 2023 Marcus Chan, sales coach and president of Venli Consulting Group, details the most common sales objections and his unique formula for handling them. Sales Salesblazer Sales Cloud
Marketing Cloud What ‘Real-Time Marketing’ Means? And How Can it Wow Your Customers? Salesforce April 6, 2023 Marketers know it’s important to reach customers in “real time.” But what does “real time” really mean when it comes to marketing? Marketing Marketing Cloud
Service Cloud Scale Service Efficiency To Reduce Costs And Grow Customer Loyalty Salesforce April 5, 2023 Customer service can be a revenue generator rather than a business cost. Investing in technology to drive service efficiency can help maximise ROI. Service Cloud Infographics
Sales Cloud 4 Ways to Make AI the New Team Member Your Sales Reps Will Love Salesforce March 27, 2023 With the right approach, even the most sceptical sales team can be won over by artificial intelligence (AI). Digital Transformation
Service Cloud 3 Service Investments To Help You Thrive In an Uncertain Economy Brenda Bown March 17, 2023 Trying to figure out how to guide your business through an uncertain economy? Start by investing in customer support. Service
Customer Story How HEPMIL Media Group Drives Efficient Growth With Real-Time Data Nichola Palmer March 15, 2023 HEPMIL Media Group helps global brands achieve social media success across Southeast Asia with real-time, data-based insights powered by Salesforce.
Future of Work How to Close More Sales Deals While Saving Time and Costs Salesforce March 8, 2023 In today’s economy, sales leaders need to maximise efficiency and cut costs. Achieving success now will need teams to sell smarter, not harder. Future of Work
Customer Relationships How To Improve Customer Focus: 6 Tips and Strategies Vala Afshar March 6, 2023 This is our step-by-step guide to create a more customer-focused culture in your organisation. Customer Relationships
Trailblazer Story Want a Golden Hoodie? ASEAN Trailblazer Shibu Abraham shares top tips Nichola Palmer March 2, 2023 When he stepped on stage at Dreamforce, Shibu Abraham had no idea what was waiting for him. Here’s the story of how he was awarded a Golden Hoodie.