The quality of customer service your brand offers on social media can make a huge difference to customer sentiment and loyalty. Find out how on our blog.
SMBs need better cross-team connections to deliver more personalised, connected customer experiences. To deliver truly connected experiences, you must break down the walls between sales and service.
Daisy Hoang developed her career in the fast-paced Chicago tech environment. Now she’s helping drive the global growth of Vietnam-based Katalon as SVP of Sales and Success.