Recent Stories

Trying to figure out how to guide your business through an uncertain economy? Start by investing in customer support.

HEPMIL Media Group helps global brands achieve social media success across Southeast Asia with real-time, data-based insights powered by Salesforce.

In today’s economy, sales leaders need to maximise efficiency and cut costs. Achieving success now will need teams to sell smarter, not harder.

This is our step-by-step guide to create a more customer-focused culture in your organisation.

When he stepped on stage at Dreamforce, Shibu Abraham had no idea what was waiting for him. Here’s the story of how he was awarded a Golden Hoodie.

Tools that free up agents to keep customers satisfied can have a direct impact on contact centre revenue.

How to ensure your IT investment pays off? Follow these six steps to gain the most value and return on that investment.

Learn how communication service providers like KCOM use Salesforce to wow subscribers and drive efficient growth.

Salesforce has always been committed to workforce development programmes focused on training, reskilling, and helping people get hired for the jobs of the future. Read more on its collaboration with The Institute of Technical Education (ITE) in Singapore.

Drive efficient growth by wowing your customers. These engagement strategies will put the customer at the heart of everything you do.