Marketing How One of ASEAN’s Leading Marketers Is Preparing for the Future Nichola Palmer December 8, 2021 Dr. Nicco Tan, VP of Marketing at Resorts World Genting, discusses the state of marketing and the skills marketers should be building now. Future of Work Trailblazer Story Infographics 5 Tech Trends Shaping the Future of Financial Services Salesforce December 6, 2021 Web 3.0 is the next phase of the evolution of the Internet. Here're five ways it’ll affect the financial services industry. Financial Services Future of Work Artificial Intelligence Business As A Platform For Change Salesforce Singapore Leads Among the Best Workplaces in 2021 Sujith Abraham December 3, 2021 Salesforce is one of the top three Best Workplaces in Singapore once again. Sujith Abraham reflects on what made this achievement possible. Business As A Platform For Change Salesforce Culture Salesforce Ohana Marketing How CRM Automation Can Help Boost Your Marketing ROI Adam Wise December 1, 2021 Salesforce Lead Solutions Engineer Adam Wise explains how to achieve a big improvement to your overall marketing ROI with CRM automation. CRM Digital Transformation Marketing Automation Marketing 5 Ways Sansiri Creates a Cohesive Customer Journey Nichola Palmer November 29, 2021 Thailand-based property developer Sansiri is using digital marketing transformation to create a cohesive customer journey. Customer Experience Customer Journeys Marketing Personalization Digital Transformation 3 Revealing Stats From Our Digital Trends Report Vala Afshar November 25, 2021 Digital channels are driving more revenue, customers want more transparency, and other revealing insights from the Digital Trends Report. Research Customer Experience 4 Disciplines to Put Organisations on the Path to Customer Centricity Pierce Quek November 23, 2021 Not all digital transformation projects deliver their targeted outcomes. Here’s what you can do to ensure your project transforms customer experiences. Digital Transformation Trailblazer Story Customer Relationships Digital Transformation How To Build a Digital Transformation Strategy Raphael Fraga November 22, 2021 Digital transformation is an epic journey, therefore, you need a plan. Read our guide to creating a strong transformation strategy. Partner Partners Digital Transformation How Salesforce and depa Are Closing the Digital Skills Gap in Thailand Kim Fong Ng November 18, 2021 Learn how Salesforce and depa collaborate to take on Thailand’s digital skills gap, by developing the Salesforce experts of tomorrow. Partner Partners Future of Work Service Cloud Case Swarming With Slack: How Salesforce Support Delivers Better, Faster Case Resolution Jim Roth November 17, 2021 Case swarming helps service teams scale collaboration and customer satisfaction. Learn how Salesforce’s own support team transformed with Slack. Customer Experience Customer Satisfaction Service
Marketing How One of ASEAN’s Leading Marketers Is Preparing for the Future Nichola Palmer December 8, 2021 Dr. Nicco Tan, VP of Marketing at Resorts World Genting, discusses the state of marketing and the skills marketers should be building now. Future of Work Trailblazer Story
Infographics 5 Tech Trends Shaping the Future of Financial Services Salesforce December 6, 2021 Web 3.0 is the next phase of the evolution of the Internet. Here're five ways it’ll affect the financial services industry. Financial Services Future of Work Artificial Intelligence
Business As A Platform For Change Salesforce Singapore Leads Among the Best Workplaces in 2021 Sujith Abraham December 3, 2021 Salesforce is one of the top three Best Workplaces in Singapore once again. Sujith Abraham reflects on what made this achievement possible. Business As A Platform For Change Salesforce Culture Salesforce Ohana
Marketing How CRM Automation Can Help Boost Your Marketing ROI Adam Wise December 1, 2021 Salesforce Lead Solutions Engineer Adam Wise explains how to achieve a big improvement to your overall marketing ROI with CRM automation. CRM Digital Transformation Marketing Automation
Marketing 5 Ways Sansiri Creates a Cohesive Customer Journey Nichola Palmer November 29, 2021 Thailand-based property developer Sansiri is using digital marketing transformation to create a cohesive customer journey. Customer Experience Customer Journeys Marketing Personalization
Digital Transformation 3 Revealing Stats From Our Digital Trends Report Vala Afshar November 25, 2021 Digital channels are driving more revenue, customers want more transparency, and other revealing insights from the Digital Trends Report. Research
Customer Experience 4 Disciplines to Put Organisations on the Path to Customer Centricity Pierce Quek November 23, 2021 Not all digital transformation projects deliver their targeted outcomes. Here’s what you can do to ensure your project transforms customer experiences. Digital Transformation Trailblazer Story Customer Relationships
Digital Transformation How To Build a Digital Transformation Strategy Raphael Fraga November 22, 2021 Digital transformation is an epic journey, therefore, you need a plan. Read our guide to creating a strong transformation strategy. Partner Partners
Digital Transformation How Salesforce and depa Are Closing the Digital Skills Gap in Thailand Kim Fong Ng November 18, 2021 Learn how Salesforce and depa collaborate to take on Thailand’s digital skills gap, by developing the Salesforce experts of tomorrow. Partner Partners Future of Work
Service Cloud Case Swarming With Slack: How Salesforce Support Delivers Better, Faster Case Resolution Jim Roth November 17, 2021 Case swarming helps service teams scale collaboration and customer satisfaction. Learn how Salesforce’s own support team transformed with Slack. Customer Experience Customer Satisfaction Service