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AI plays a key role in personalised customer experiences. But a data platform that connects the dots between every data point is the real hero.
Purpose-built agents are focused on one specific job. And they boast a superpower most GPT-based tools can’t match: they take action and get real work done.
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Marketing should not be just a single step in your strategy. It needs to be integrated across the customer journey. The result is a truly seamless experience for both your customers and your team.
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Discover the top 10 data governance software tools for 2024. Learn how these tools help organisations manage and protect their expanding data assets.
Dreamforce (Sept. 17-19) will help you reimagine your customer service strategy in the era of autonomous AI. Here are five things you must do to have an incredible experience.
