Service Cloud 7,000+ Service Pros Tell Us How To Deliver Service That Customers Love Salesforce December 16, 2020 Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos. Customer Experience Customer Service Research Digital Transformation How Growing Small Businesses Are Preparing for Future Crises Salesforce December 16, 2020 Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations. Customer Experience Customer Satisfaction Digital Transformation Digital Transformation How Salesforce and Its Partners Are Building the Workforce of Tomorrow Charles Woodall December 15, 2020 Find out how Global Talent Centres in Asia are helping our partners to build the next wave of talent and deliver digital transformation. Partners Appexchange Why SaaS Marketplaces Are Gaining in Popularity Salesforce December 14, 2020 Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check. Apps Research Digital Transformation Thailand SMBs Turn To Tech as More Customers Interact Online Salesforce December 9, 2020 More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment. Customer Experience Customer Satisfaction Digital Transformation Customer Success How To Succeed in the All-Digital, Work-From-Anywhere World Salesforce December 7, 2020 Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and incredible guests in the Dreamforce to You Keynote. Digital Transformation Dreamforce Events Business As A Platform For Change How Twitter Leverages Its Platform for Good Cecily Ng December 4, 2020 Maya Hari, Vice President of Twitter APAC, discusses the power of conversation and connection on our Future of Work, Now podcast. Business As A Platform For Change Marc Benioff & Tharman Shanmugaratnam on the Opportunity in Crisis Nichola Palmer December 2, 2020 Our CEO and Singapore Senior Minister Tharman Shanmugaratnam discuss preparing for a post-COVID-19 future, what compassionate capitalism looks like, and more. Corporate Culture Salesforce Culture Public Sector Artificial Intelligence What Organisations Should Know About Building Ethical AI Sassoon Grigorian December 1, 2020 As organisations across ASEAN race to adopt AI-based technologies, greater focus must be placed on the ethics of AI. Public Sector Artificial Intelligence Digital Transformation Top 5 Business Priorities for ASEAN Sales Leaders in the New Normal digital-delivery-operations7076 November 25, 2020 Sales leaders who succeed despite the pandemic are the ones who embrace technology and are willing to reskill their staff. Here’s how they do it. Future of Work Infographics Sales
Service Cloud 7,000+ Service Pros Tell Us How To Deliver Service That Customers Love Salesforce December 16, 2020 Read these insights from about 7,000 service professionals worldwide, on how to exceed customer expectations and reduce organisational silos. Customer Experience Customer Service Research
Digital Transformation How Growing Small Businesses Are Preparing for Future Crises Salesforce December 16, 2020 Learn how small and medium-sized businesses are preparing for future crises by adopting technology and digitising operations. Customer Experience Customer Satisfaction Digital Transformation
Digital Transformation How Salesforce and Its Partners Are Building the Workforce of Tomorrow Charles Woodall December 15, 2020 Find out how Global Talent Centres in Asia are helping our partners to build the next wave of talent and deliver digital transformation. Partners
Appexchange Why SaaS Marketplaces Are Gaining in Popularity Salesforce December 14, 2020 Find out how SaaS marketplaces can help you take advantage of the cloud while keeping application sprawl in check. Apps Research
Digital Transformation Thailand SMBs Turn To Tech as More Customers Interact Online Salesforce December 9, 2020 More customers in Thailand are shopping online. Learn how Thai SMBs are using Salesforce to capture this digitally savvy market segment. Customer Experience Customer Satisfaction Digital Transformation
Customer Success How To Succeed in the All-Digital, Work-From-Anywhere World Salesforce December 7, 2020 Slack, Hyperforce, Einstein Automate, Bentley, AT&T and more – check out all the announcements and incredible guests in the Dreamforce to You Keynote. Digital Transformation Dreamforce Events
Business As A Platform For Change How Twitter Leverages Its Platform for Good Cecily Ng December 4, 2020 Maya Hari, Vice President of Twitter APAC, discusses the power of conversation and connection on our Future of Work, Now podcast.
Business As A Platform For Change Marc Benioff & Tharman Shanmugaratnam on the Opportunity in Crisis Nichola Palmer December 2, 2020 Our CEO and Singapore Senior Minister Tharman Shanmugaratnam discuss preparing for a post-COVID-19 future, what compassionate capitalism looks like, and more. Corporate Culture Salesforce Culture Public Sector
Artificial Intelligence What Organisations Should Know About Building Ethical AI Sassoon Grigorian December 1, 2020 As organisations across ASEAN race to adopt AI-based technologies, greater focus must be placed on the ethics of AI. Public Sector Artificial Intelligence
Digital Transformation Top 5 Business Priorities for ASEAN Sales Leaders in the New Normal digital-delivery-operations7076 November 25, 2020 Sales leaders who succeed despite the pandemic are the ones who embrace technology and are willing to reskill their staff. Here’s how they do it. Future of Work Infographics Sales