Take on China’s unique market needs with Social Commerce.

Unify data across local channels while leveraging the scalability, performance, and security of Alibaba Cloud.
 
 

Easy integration, constant innovation.

 

Integrate with critical local platforms.

Manage your WeChat Mini Programs and .cn sites, and easily integrate with key systems such as your OMS, PIM, and more. Social Commerce also supports local payments systems Alipay and WeChat Pay.
To keep up with China’s dynamic, fast-paced environment, Salesforce will continually build out the platform to offer additional integrations, storefront options, and features.
 
 

Scale easily, securely, and flexibly.

 

Leverage Alibaba Cloud.

Social Commerce is hosted on Alibaba Cloud, one of the world’s leading public clouds. Alibaba Cloud provides scalability and performance, and helps support regional compliance and data residency requirements.

Stay flexible at any size.

By taking an API-first approach, Social Commerce builds flexibility directly into your product and operations. Start with a native set of Business APIs that your development team, agency, or systems integrator can use to integrate into local and global systems. Then, browse Storefront APIs for each storefront that your brand launches.

 

 
 

We’re better together.

Together, Salesforce and Alibaba will bring Salesforce products to customers in mainland China, Hong Kong, Macau, and Taiwan. Alibaba’s advanced, secure infrastructure and knowledge of these markets will empower our global customers with a solution that meets local business needs.