CAESARS ENTERTAINMENT
“We bring cross-functional teams together in a way that wasn’t possible before.”
Upping the ante for excellent service
“Getting to know our best clients on a personal level lets us give them a highly customised experience at any of our resorts around the world.”
Betting on an employee social network
With 40+ resorts and 70,000 employees around the world, Caesars Entertainment needed a way for its staff to coordinate across geographies and functions to provide stellar service to those key clients. The company depends on an employee social network to keep everyone connected and make it easy to share information like Celine Dion’s schedule at The Colosseum at Caesars Palace or the summer concert series in Lake Tahoe. “We bring cross-functional teams together in a way that wasn’t possible before,” explains Koloski. “Chatter makes work more personal and fun — and it’s a great way to collaborate.”
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