Manufacturing

Build your foundational business data infrastructure.

Improve decision-making. A foundational data infrastructure enables near real-time analytics and reporting, empowering stakeholders to make data-driven decisions that enhance customer satisfaction and business growth.
Increase operational efficiency. Streamlining data management processes reduces copying data and manual data entry, minimising errors and automating routine tasks, leading to more efficient operations and resource allocation.

Use case summary

Centralise meaningful data across multiple sources into one comprehensive view of your overall business so you can see trends, gain insights, and make data-driven decisions.

Industry

Manufacturing

Salesforce products used

Data Sources Used

Sales & Revenue

Service & Case

Order Capture & Commerce

Partner Channels

Marketing

3rd Party

IoT Telematics Events

ERP

Product

Apply Insights and Predictions

By bringing together the data sources referenced in this use case, teams can build calculated insights or run predictive models with Data Cloud that will allow them to make smarter decisions or power new automations.

Type	Description
Calculated Insights	Calculate metrics such as machine uptime, throughput rates, and defect rates. Identify bottlenecks and predict maintenance needs. Improve Supply Chain Management by analysing supplier performance metrics like lead times, quality scores, and cost efficiency. Optimise inventory levels and reduce delays. Track and compare product defect rates across different production lines or factories, pinpoint issues, and implement quality improvements.
Predictive Models	Use machine learning to determine when assets likely need maintenance before problems arise. Forecast upcoming purchases or re-orders to streamline inventory management.

What's the impact

Improved Decision Making & Strategic Planning

Increased Customer Engagement

Improved Operational Efficiency

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