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Manufacturing
Utilise IoT & telemetry data for informed customer insights.
- Access customer details such as contact information, asset lifecycle, order history and loyalty scores in one consolidated view.
- Connect all customer engagement channel interactions to increase revenue and customer satisfaction. Using predictive analytics, automatically qualify and convert leads for you and your partners.
- Create customised journeys for each customer that aligns to data insights like propensity to purchase, communication preferences and opportunity type.