Agenda

Speakers

FAQ

Watch on demand

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Thursday, 25 May 2023 | Virtual Broadcast

Watch on demand

Thank you for your interest. We are now at capacity for our in-person experience.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Thursday, 25 May 2023 | Virtual Broadcast

Watch on demand

Thank you for your interest. We are now at capacity for our in-person experience.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Thursday, 25 May 2023 | Virtual Broadcast

Watch on demand

Thank you for your interest. We are now at capacity for our in-person experience.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Thursday, 25 May 2023 | Virtual Broadcast

Watch on demand

Thank you for your interest. We are now at capacity for our in-person experience.

It’s time to learn, be inspired, and give back!

Connect virtually and hear from like-minded Trailblazers and innovators.

Learn how Salesforce Customer 360 can unite your team around a shared view of your customers.

Enjoy a wide range of insightful Trailblazer stories and thought-leading speakers.

Join sessions led by industry experts for various industries and get hands-on with the latest innovations.

Become a Customer Company with the world’s #1 CRM.

Become a Customer Company with the world’s #1 CRM.

Your customer success is your success. Be inspired by dynamic sessions, live demos, local Trailblazer stories and much more. Discover how Salesforce Customer 360 can enable you to lower costs, increase productivity and drive business growth by wowing your customers and connecting with them in a whole new way. We are bringing together the entire Salesforce family, including Slack, MuleSoft and Tableau, to invigorate you on your journey to succeed now.

Get ready for an innovation-packed keynote.

Hear how our local Trailblazers are using Salesforce Customer 360 to deliver success now by crafting wow moments and efficiently creating a single view of their customer. Experience the latest innovations and announcements from Salesforce, enjoy a product demo from an iconic global brand and gain invaluable insights to inspire you on your journey to becoming a customer company.

Meet some of our visionary Trailblazers

Pang Poh Cheng

Group Director, Business Technology Group
SkillsFuture Singapore

Chia I Mun

APAC Commercial Excellence Lead
Johnson & Johnson Vision

Choon Soon Gan

Head of Business Process
ShopBack

Michael Brady

Group Director Operations
Cebu Pacific Air

Sujith Abraham

SVP, Sales
Salesforce

Clara Shih

EVP, GM, Service Cloud
Salesforce

Polly Sumner

Chief Adoption Officer
Salesforce

On the day

Virtual Broadcast: 10:00 a.m.–11:30 a.m. SGT

Keynote and on demand featured sessions:

10:00 a.m.–11:30 a.m.

Keynote - Become a Customer Company with Salesforce Customer 360

Hear from local and global leaders and Trailblazers as we explore how the future of business is AI + Data + CRM with Salesforce Customer 360.

On Demand from 25 May

Your Sales Playbook for Cost-Efficient Growth

Sales Cloud helps you do more with less on one complete platform. See how we’re digital first, accelerated by automation, and powered by real-time data and AI to increase productivity and reduce costs.

On Demand from 25 May

How To Generate Lifelong Loyalty with Service

Join service leaders and Anantara Vacation Club as they share insights on how to harness data and AI to generate life long loyalty.

On Demand from 25 May

Marketing Moments That Count: Maximise First-Party Data to Drive Conversions, Growth and Customer Loyalty

The pressure is on for Marketing professionals to "do more with less" and drive results in the face of economic downturn. Join us to learn how Marketing Cloud can help you can achieve business growth, foster lifelong customer loyalty, and deliver impactful customer experiences using a first-party data strategy.

On Demand from 25 May

Unlock Your Productivity with Slack and Generative AI

Discover how Slack enables productivity for your business, now with generative AI. Learn how Slack is the engagement layer for Customer 360, powered by automation, knowledge sharing, and connection.

Watch on demand

A heartfelt thanks to our sponsors.

Innovator

Platinum

Gold

Venue Details

Marina Bay Sands
Thursday, 11 May 2023
9:00 a.m.–3:30 p.m. SGT

Map & Directions >

COVID-19 Entry Requirements: We will not be requiring vaccine proof or rapid antigen testing. All attendees will be required to follow any COVID-19 health and safety protocols issued by the venue, and local health authorities.

Click here to see our Accessibility Guide for a detailed breakdown on what you can expect for the day.

Marina Bay Sands

Stream it to believe it. World Tour Essentials Asia 2023 live.

Stream it to believe it. World Tour Essentials Asia 2023 live.

Tune in from anywhere and discover how the future of business is AI + Data + CRM with Salesforce Customer 360. Get inspired by our Keynote, industry experts, demos, and Trailblazer stories as we invigorate you on your journey to succeed now and become a Customer Company with the #1 CRM. Learn how Customer 360, including Slack, MuleSoft and Tableau, can enable you to lower costs, increase productivity and drive business growth by wowing your customers and connecting with them in a whole new way.

Virtual event will run on 25 May, 2023, separate to the in-person event. You will need to register separately for the virtual event.

Watch on demand

Tune in from anywhere and discover how the future of business is AI + Data + CRM with Salesforce Customer 360. Get inspired by our Keynote, industry experts, demos, and Trailblazer stories as we invigorate you on your journey to succeed now and become a Customer Company with the #1 CRM. Learn how Customer 360, including Slack, MuleSoft and Tableau, can enable you to lower costs, increase productivity and drive business growth by wowing your customers and connecting with them in a whole new way.

Watch on demand

Virtual event will run on 25 May, 2023, separate to the in-person event. You will need to register separately for the virtual event.

Thanks for your interest in
World Tour Essentials Asia.

We can't wait to see you at a future event.

Watch on demand

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This event includes light food and beverage (estimated value $111 SGD per person). By registering for this event, you certify your attendance complies with all applicable laws, rules, regulations, and government ethics policies of your agency, state, locality, and/or employer. We are pleased to accept payment for all or a portion of this event as permitted or required under your ethics laws and policies and can provide additional information or documentation upon request. We may disclose information concerning your acceptance of this invitation and attendance at the event to your employer and others for legal, regulatory, or compliance purposes.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

Get ready, Trailblazers.

The future of business is
AI + DATA + CRM.

It’s time to learn, be inspired, and give back!

Become a Customer Company with the world’s #1 CRM.

Become a Customer Company with the world’s #1 CRM.

Get ready for an innovation-packed keynote.

Get ready for an innovation-packed keynote.

Meet some of our visionary Trailblazers

On the day

A heartfelt thanks to our sponsors.

Innovator

Platinum

Gold

Venue Details

Marina Bay Sands
Thursday, 11 May 2023
9:00 a.m.–3:30 p.m. SGT

Stream it to believe it. World Tour Essentials Asia 2023 live.

Stream it to believe it. World Tour Essentials Asia 2023 live.

Thanks for your interest in
World Tour Essentials Asia.

We can't wait to see you at a future event.

Register now for World Tour Essentials Asia:

Americas

Europe, Middle East, and Africa

Asia Pacific

Get ready, Trailblazers.

The future of business is AI + DATA + CRM.

Get ready, Trailblazers.

The future of business is AI + DATA + CRM.

Get ready, Trailblazers.

The future of business is AI + DATA + CRM.

Get ready, Trailblazers.

The future of business is AI + DATA + CRM.

It’s time to learn, be inspired, and give back!

Become a Customer Company with the world’s #1 CRM.

Become a Customer Company with the world’s #1 CRM.

Get ready for an innovation-packed keynote.

Get ready for an innovation-packed keynote.

Meet some of our visionary Trailblazers

On the day

A heartfelt thanks to our sponsors.

Innovator

Platinum

Gold

Venue Details

Marina Bay Sands Thursday, 11 May 2023 9:00 a.m.–3:30 p.m. SGT

Stream it to believe it. World Tour Essentials Asia 2023 live.

Stream it to believe it. World Tour Essentials Asia 2023 live.

Thanks for your interest in World Tour Essentials Asia.

We can't wait to see you at a future event.

Register now for World Tour Essentials Asia:

Americas

Europe, Middle East, and Africa

Asia Pacific

The future of business is
AI + DATA + CRM.

The future of business is
AI + DATA + CRM.

The future of business is
AI + DATA + CRM.

The future of business is
AI + DATA + CRM.

Marina Bay Sands
Thursday, 11 May 2023
9:00 a.m.–3:30 p.m. SGT

Thanks for your interest in
World Tour Essentials Asia.