Light Up Fibre Subscriber Experiences
There is tremendous growth in fibre broadband in the Asia-Pacific region, however competition among broadband service providers is fierce.
Hear from transformation leader Lindsay Rodgers, on how fibre providers and alternative network providers ("AltNets") can adopt an IT strategy that enables rapid growth, and how award winning fibre broadband provider KCOM transformed customer experience and drove digital transformation for their fibre business.
Also learn how Salesforce Communications Cloud is enabling fibre service providers to enhance and accelerate the fibre sales and onboarding process, and drive operational efficiencies in order management and service fulfilment.
Learn about:
- The latest fibre trends from across Asia-Pacific region
- Maximising the value of each subscriber engagement
- Creating digital first, automated experiences
- Leveraging a modern platform to get to market quickly
Speakers:
Lindsay Rodgers - Company Director, Mint Digital Consultancy | Ex-KCOM Director of Digital Transformation
Cheng Kian Khor, Director of Communications Industry Strategy, Salesforce APAC
Matthew Myron - Principal Solution Engineer, Salesforce APAC
Lewis Roney - Senior Solution Engineer, Salesforce APAC