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Good to Great: 7 Digital Support Best Practices

On-Demand Webinar

Learn how to transform your customer service experience from good to great with Service Product VP and former customer service leader, Matthew Kravitz.

Join us to learn Matt's 7 actionable digital support best practices including:

  • Developing a Channel Strategy
  • How to drive meaningful ROI with Self Service
  • Targeted AI investment to deliver an outcome
  • Live Q&A with our product and technology leaders

Featured Speakers:

  • Matthew Kravitz, VP Service Cloud Product Management, Salesforce
  • Kim Gledhill, Service Account Executive, Salesforce

 

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