The CIO Playbook 

Discover how Salesforce's IT team uses Salesforce

Learn how we improve innovation, products and culture

This playbook gives you real insights into how Salesforce uses its own technology to drive digital transformation.

In the playbook you’ll get to look right under the hood of our IT operation, which we call Business Technology, and you’ll see first hand:

  • How our CIO has created an ecosystem of business partners, breaking down silos and solving critical business problems
  • How we get a 92% rating from new employees using our own onboarding app
  • How we reduced IT case volume by 40% through completely reimagining our intrane

Whether you’re undergoing a digital transformation or just looking for a few ideas to try, this playbook offers a behind-the-scenes look at how we use Salesforce to create a culture that supports the evolving needs of our people and processes.

Questions? Call us at +65 6302 5700 (Intl)
The CIO Playbook
 

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