Striving to improve digital services to provide timely support to businesses, the Ministry of Trade and Industry Singapore launched BizEngage, a Government-to-Business Engagement platform on Salesforce. “BizEngage brings teams and data together, facilitate inter-agencies to collaborate, and engage businesses in a “tell me once” approach with a connected experience that builds trust,” said Sharon Ng, Ministry Family CIO, Ministry of Trade and Industry Singapore.
Here are five best practices from that work.