Shoppers expect more from their online and in-store buying experiences. Retailers must be agile and savvy to respond to these changing needs.
“The Total Economic Impact™ of Salesforce for Retail,” commissioned by Salesforce and conducted by Forrester Consulting, studies the potential benefits of Salesforce for Retail. See how retailers:
- Generated revenue from customer loyalty
- Automated processes and saved costs of legacy tech stacks
- Improved omni-channel revenue with flexible fulfillment options