Tackle EU data privacy requirements with a tailored set of policy, process, and architectural standards. Restrict data transfer outside the EU boundary by processing and storing customer data strictly within the region. Receive 24/7 customer and engineering support, conducted by EU-based personnel.
Because your data isn't our product. You control who has access to your data. EU Operating Zone is a seamless integration of Salesforce services, advanced privacy controls, and dedicated EU-based support that provides an additional layer of data protection. Customers can leverage EU OZ to reduce their regulatory risk associated with compliance with the European Union's stringent data residency requirements.
EU-authorised products are architected to isolate customer data to the EU boundary with rigorous monitoring that prevents data from exiting the region. While most companies stop there, with EU Operating Zone leverage, by default, in-region support to ensure, when needed, access to your customer data is also isolated to the European Union.
Combine with Salesforce Shield for greater control over end-to-end data encryption and key lifecycle management.
Make data privacy control even simpler by maximising the value of Shield, Privacy Centre, and Data Mask.
Available as part of EU Operating Zone, the EU Premier Success Plan helps you realise value from your Salesforce technology quickly. With features like specialised guidance, expert coaching, and 24x7 local language support with faster response times, we’ll help you confidently deploy your business innovations and boost productivity.
Get a real-time pulse on who has access to what Salesforce data and when, including any data changes made to your org.
View, analyse, and manage your security health in a single view. Simplify how you monitor your security, compliance, and governance metrics.
Simplify data management to reduce compliance costs and maintain trust. Streamline customer consent by offering intuitive, low-code forms for preference customisation.
Test securely by protecting sensitive data in Salesforce Sandboxes. Mask data, and develop and customise with agility to stay compliant.
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Hyperforce EU OZ is a new way of combining industry-leading Salesforce products on Hyperforce with in-region customer and technical support to provide enhanced data residency and privacy commitments in the EU.
Salesforce created the concept of an operating zone in 2021 to represent the combination of technology and personnel standards demanded by our customers to grow their businesses in diverse markets around the world. An operating zone can be thought of as an application of rules and guidelines within a specifically defined boundary.
Salesforce, guided by its leading value of trust, has consistently prioritised customers' privacy and security. In response to the growing significance of these aspects from a global regulatory perspective, Salesforce announced the EU OZ to help customers proactively navigate that region's evolving compliance landscape.
EU Operating Zone includes a select set of products and features that have been vetted to meet the offering’s strict obligations. These products span Sales Cloud, Service Cloud, the Salesforce Platform, industries, and more.
Yes, but remember, EU OZ stores and processes EU data strictly within the EU region.
Hyperforce is the next-generation Salesforce infrastructure architecture, built for the public cloud. Hyperforce infrastructure is composed of code rather than hardware, so that the Salesforce Platform and applications can be delivered rapidly and reliably to locations worldwide, giving customers more choice and control over data residency. Salesforce products running on Hyperforce benefit from its integration of enhanced standards for compliance, security, agility, and scalability, and from Salesforce’s continued commitment to privacy. By providing a common foundation for deploying our application stacks, Hyperforce accelerates Salesforce’s ability to innovate across product clouds and deliver additional business value to customers.
